Sales Assistant_Isetan KLCC (Ladies)

  • Take ownership, accountability for store and personal productivity
  • Contributes to setting goals and holds team accountable for productivity standards
  • Provides leadership through role modeling Service behaviors and approach standards
  • Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate
  • Consistently ensures all daily tasks are completed without negatively impacting service
  • Resolve conflicts with team members in a timely and productive manner
  • Inspires team to meet and exceed performance standards
  • Utilizes all training initiatives to assist in developing the team and provide Coaching to other team members
  • Develop plans to address key business issues, utilizes plans to impact business and achieve desired results
  • 3 years’ experience in retail or service industry
  • 1 year experience in a position of leadership, management experience
  • Ability to communicate effectively with customers and staff, maneuver sales floor
  • Ability to meet moderate stockroom lifting requirements, and store climbing requirements
  • Experience working in a fast paced retail environment.
  • Excellent client service and communication skills
  • Proficient in Microsoft Excel, Word, and Outlook
  • Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays