Sales Coordinator

Key Responsibilities

• Coordinate deliveries and confirm delivery schedules with customers and logistics providers.

• Prepare and maintain import/export declarations and related documentation.

• Upload FAIR and other required documents to customer portals.

• Manage customer orders and spare part fulfilment activities.

• Serve as the primary contact point for customers regarding order fulfilment and delivery matters.

• Prepare quotations and support RFQ (Request for Quotation) activities.

• Process spare part orders, purchase orders, invoicing, and margin tracking.

• Issue Certificates of Conformance (COC) and upload documents to customer portals according to customer requirements.

• Maintain accurate records and documentation related to customer orders and sales activities.

• Support other sales coordination and administrative duties as assigned.

Requirements

• Diploma, Degree, or equivalent relevant work experience.

• At least 3 years of experience in sales coordination, customer service, order fulfilment, logistics coordination, supply chain, or manufacturing operations.

• Good communication and interpersonal skills.

• Proficient in Microsoft Office applications, particularly Excel.

• Strong attention to detail, organizational skills, and ability to manage multiple tasks.

• Able to work independently and collaboratively in a fast-paced environment.

• Knowledge of order fulfilment processes, customer order management, or manufacturing operations will be an advantage.

• Experience in a manufacturing or Electronics Manufacturing Services (EMS) environment will be an advantage.