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Ziply Fiber

Sales Engineer

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Position\nTitle: Sales Engineer<\/span><\/span><\/b>
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Base Salary: <\/span><\/span><\/b><\/a>$92,196\nto $125,640 annually DOE<\/span><\/span><\/span>
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Commission: <\/span><\/span><\/b>Target\ncommission of $20,000 annually<\/span><\/span><\/span>
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Benefits:<\/span><\/span><\/b> Medical,\ndental, vision, 401k, flexible spending account, paid sick leave and paid time\noff, parental leave, quarterly performance bonus, training, career growth and\neducation reimbursement programs.<\/span><\/span><\/span>
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Ziply\nFiber is a local internet service provider dedicated to elevating the\nconnected lives of the communities we serve. We offer the fastest home\ninternet in the nation, a refreshingly great customer experience, and affordable plans\nthat put customers in charge. <\/span><\/span><\/span>
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As\nour state\-of\-the\-art fiber network expands, so does our need for team\nmembers who can help us grow and realize our goals. <\/span><\/span><\/span>
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Our Company\nValues:<\/span><\/span><\/b> <\/span><\/span><\/span>
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  • Genuinely Caring: <\/span><\/span><\/b>We treat customers\n and colleagues like neighbors, with empathy and full attention. <\/span><\/span><\/span>
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    • Empowering You: <\/span><\/span><\/b>We help customers\n choose what is best for them, and we support\n employees in implementing new ideas and solutions. <\/span><\/span><\/span>
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      • Innovation and Improvement: <\/span><\/span><\/b>We\n constantly seek ways to improve how we serve customers and each\n other.\u202f <\/span><\/span><\/span>
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        • Earning Your Trust: <\/span><\/span><\/b>We build trust\n through clear, honest, human communication. <\/span><\/span><\/span>
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          Job Summary<\/span><\/span><\/span><\/b><\/span><\/span>
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          The Sales Engineer serves as\na trusted technical advisor, aligning Ziply Fiber's solutions with customer\nbusiness goals across networking, software, and cloud. This role partners\nclosely with sales teams to identify customer needs, craft tailored solutions,\nand effectively communicate the value of Ziply Fiber\u2019s services. As a key\ncustomer\-facing expert, the Sales Engineer drives technical conversations, overcomes\nobjections, and contributes to business development strategy.<\/span><\/span><\/span><\/span>
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          Essential Duties and Responsibilities:<\/span> <\/span><\/span><\/span><\/span><\/b><\/span><\/span>
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          The Essential Duties and Responsibilities listed below are a range of\nduties performed by the employee and not intended to reflect all duties\nperformed.<\/span><\/span><\/span><\/span><\/span>
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          Customer Engagement & Relationship Management<\/span><\/span><\/span><\/b><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Leads and facilitates analysis of customers\nbusiness needs in person or through collaboration tools to develop solution\nstrategies based on knowledge of customer\u2019s technology environment.<\/span><\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Initiates and develops strong customer\nrelationships and act as a customer advocate within Ziply Fiber to ensure the\ndelivery of an exceptional customer experience.<\/span><\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Actively participate in account, module, and\nmarket planning meetings.<\/span><\/span><\/span><\/span>
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          Solution Development & Technical Documentation<\/span><\/span><\/span><\/b><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Develop responses to client issued Requests for\nProposal/Information through design and thought leadership.<\/span><\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Develop statement(s) of work, scoping and design\ndocumentation, solution summaries, operational support detail, and other\ntechnical documentation to outline delivery and life cycle of services proposed\nto customers.<\/span><\/span><\/span><\/span>
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          Presentations, Proposals & Thought Leadership<\/span><\/span><\/span><\/b><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Prepare technical proposals and presentations\nfor customers and provide limited scope responses to service and industry\nquestions.<\/span><\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Deliver both formal and informal presentations\nwhich effectively represent the industry positioning and capabilities of Ziply\nFiber, and the business value and ROI of service offerings proposed to\ncustomers.<\/span><\/span><\/span><\/span>
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          Market Engagement & Training<\/span><\/span><\/span><\/b><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Participate in relevant market, industry, or\ntechnology organizations / associations, marketing events, and trade shows.<\/span><\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Provide basic service, capability, technology,\nand industry training to internal and external groups.<\/span><\/span><\/span><\/span>
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          Other Duties<\/span><\/span><\/span><\/b><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Performs\nother duties as required to support the business and evolving organization.<\/span><\/span><\/span>
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          Required Qualifications:<\/span><\/span><\/b>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>High school diploma or GED.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Bachelor\u2019s degree in\nengineering or related technical field or equivalent work experience.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Minimum of seven (7) years\u2019\nexperience in technology engineering, pre\-sales or equivalent experience\nincluding consulting or professional services.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Minimum of one (1) technology\ndomain certification preferred (CCENT, CCNA, CCDA, CCNP, AWS, Solutions\nAssociate, CompTIA Network+, Security+, MCSA, etc.). Preferred advanced\ntechnology domain certification (CISSP, CCIE, AWS Solutions Architect, PMP,\nCISM)<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Broad understanding of IT\nconcepts, architectures, and processes, with experience supporting networking,\nsoftware, cloud, or security technology domains.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Must possess a deep\nunderstanding of business strategies, execution model and technology enablement\nwithin one or more related domains to drive engagement and though leadership\nwith clients.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Understanding of how\ntechnology can be applied to address or accelerate customer business\nobjectives.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Proficient at both informal\nand formal presentations to large technical and non\-technical audiences.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Must have and maintain a valid driver\u2019s license,\nauto insurance, and satisfactory driving record.<\/span><\/span>
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          Knowledge, Skills, and Abilities:<\/span><\/span><\/span><\/b><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Demonstrated ability to\nlead customer collaboration, discovery, and whiteboard sessions to draw out\ntechnology solutions while establishing lasting relationships with customers.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Ability to communicate\neffectively; internally and externally.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Excellent communications\nskills including, writing, presenting, as well as accuracy and attention to\ndetail.<\/span><\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span>Ability\nto work independently and apply sound judgment and reasoning skills to a\nvariety of situations.<\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span>Ability\nto multi\-task and collaborate effectively with other personnel to meet\ndeadlines.<\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span>Ability\nto adjust to rapidly changing priorities and schedules.<\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Strong\ncustomer service and relationship building skills.<\/span><\/span>
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          ·<\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Ability to drive on behalf\nof the company in a safe and responsible manner.<\/span><\/span><\/span> <\/span><\/span>
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          Work Authorization<\/span><\/span><\/b>
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          Applicants must be currently authorized to\nwork in the US for any employer. Sponsorship is not available for this\nposition.<\/span><\/span>
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          Physical Requirements<\/span><\/span><\/b>
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          The physical demands described\nhere are representative of those that must be met by an employee to\nsuccessfully perform the essential functions of this job. Reasonable\naccommodations may be made to enable individuals with disabilities to perform\nthe essential functions.<\/span><\/span><\/i>
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          Essential and marginal functions may require\nmaintaining physical condition necessary for bending, stooping, sitting, walking,\nor standing for prolonged periods of time; most of time is spent sitting in a\ncomfortable position with frequent opportunity to move about. The employee must\noccasionally lift and/or move up to 25 pounds. Specific vision abilities\nrequired by the job include close vision, distance vision, color vision,\nperipheral vision, depth perception, and the ability to adjust focus.<\/span><\/span>
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          Work Environment <\/span><\/span><\/b>
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          Work is performed in an office setting with\nexposure to computer screens and requires extensive use of a computer,\nkeyboard, mouse, and multi\-line telephone system. The work is primarily a\nmodern office setting.<\/span><\/span>
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          At all times, Ziply Fiber must be your\nprimary employer. Unless otherwise prohibited by law, employees may not hold\noutside employment nor be self\-employed without obtaining approval in writing\nfrom Ziply Fiber. In holding outside employment or self\-employment, employees\nshould ensure that participation does not conflict with responsibilities to\nZiply Fiber or its business interests.<\/span><\/span>
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          Diverse Workforce / EEO:<\/span><\/span><\/span><\/b>
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          Ziply Fiber is\nan equal opportunity employer. Ziply Fiber will consider all qualified\ncandidates regardless of race, color, religion, national origin, gender, age,\nmarital status, sexual orientation, veteran status, and the presence of a\nnon\-job\-related handicap or disability or any other legally protected status.<\/span><\/span><\/a>
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          Ziply Fiber requires a pre\-employment background\ncheck as conditions of employment. Ziply Fiber may require a pre\-employment\ndrug screening.<\/span><\/span><\/span>
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          Ziply Fiber is a drug free workplace.<\/span><\/span><\/span>
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