Sales Operations Analyst

The Sales Operations Analyst will assist in developing the Sales programs to drive strategic and financial objectives for Sales Team.

• Reporting and defining SOP for Sales related activities including Sales Performance, Funnel Metrics, Booking & Shipment Forecasting. Continuous improvement of reporting tools and review processes.
• Coordinate with HR, Finance, Sales management on sales compensation annual scheme/plan, responsible for monthly/quarterly/annual sales compensation calculation.
• Assist annual Sales Target allocation.
• Support pricing activities in combination with Finance counterparts – this includes, e.g., reviewing list price, updating Special Price Request process, monitoring margins to assure alignment with profitably objectives.
• Participate, work with Sales & MKT to develop pricing strategy, and lead post-booking monitoring.
• Support sales bid & tender activities including preparation, price proposal, submission, contract sign-off and management.
• Responsible for price loading/maintenance in SAP.
• CRM (Salesforce.com) Administration and Improvement, act as one point contact for CRM issues, plan training to sales team, develop dashboards.

• Document sales order/management related standard operations procedures

  Our Needs

  Here’s what we’ll need from you:

• A recognized Bachelor's Degree
• Must have a minimum of 3 years of experience in Sales/Service Operations, Order Management, Customer Service, Planning, or Finance, ideally with Medical Device or Healthcare industry.
• Successful experience in sales analysis and pricing analysis.
• Hands on experience on SAP, Salesforce.com, Power BI etc.

• Fluent English is a must.

  Here are a few examples of the traits we value for this role:

• Ability to gather detailed and accurate data, perform analysis, and clearly articulate conclusions and recommended strategy before deadline.
• Ability to work collaboratively with other functions in a complex, diverse business environment and influence/drive change across functional and business boundaries
• Passion for Success and Continuous Improvement.