Sales Representative/Executive (Turkish & Russian Speaker)

Handle all group and banquet reservations by identifying client needs and providing tailored solutions.

Build, develop, and maintain strong relationships with both existing and potential clients.

Research new market opportunities and report findings to the Sales & Marketing department.

Organize hotel site inspections and familiarization tours for potential clients.

Conduct regular visits to travel agencies in Istanbul to strengthen business partnerships.

Meet weekly targets for sales calls, client visits, and telesales.

Record all sales activities accurately in the Opera system.

Coordinate with relevant departments by sharing detailed group information in advance.

Support smooth operations by facilitating communication between clients and operational teams.

Attend daily and monthly Sales & Marketing briefings.

Gather client feedback during and after events to ensure satisfaction and improve service quality.

Prepare and distribute necessary documents such as BEOs, rooming lists, and block sheets in a timely manner.

Maintain thorough knowledge of hotel facilities, services, and competitive positioning in the market.

Proficient in Opera or similar hotel sales/reservation systems

Solid knowledge of sales and marketing principles

Excellent communication and persuasion skills

Strong customer-oriented and solution-focused approach

Effective time management and organizational abilities

Advanced skills in MS Office applications

Team player with the ability to collaborate across departments

Flexible with working hours and able to adapt to a dynamic environment

Familiarity with the travel agency and corporate market in Istanbul.