Sales Representative/ (Senior) Sales Specialist – Oncology_Solid Tumor (Central)

  • Therapeutic Area: Oncology – Solid Tumor
  • Region: Central Taiwan
  • Reports to: National Sales Manager

Primary Purpose

  • Achieve consistent sales performance in the assigned territory
  • Provide quality products and service to customers
  • Build technical and selling skills to meet customer needs
  • Identify new business opportunities while maintaining existing business

Key Responsibilities

  • Provide monthly sales information to the National Sales Manager to support forecasting
  • Work with the National Sales Manager to develop and execute the sales plan after forecast approval
  • Implement product sales strategies to achieve sales goals and targets
  • Use effective selling skills and regular customer contact to meet customer needs and territory targets
  • Identify new or expanded business opportunities within the territory
  • Maintain existing business while growing the territory
  • Prepare and communicate daily, weekly, and monthly plans, results, cycle goals, and sales targets to Sales and Marketing Management
  • Share market intelligence with Sales and Marketing Management
  • Attend marketing activities, conferences, health talks, exhibitions, booths, and trade shows as required
  • Conduct video showings, slide presentations, in-service sessions, trials, market research, and speaker meetings as required
  • Ensure all territory activities are professional and comply with AbbVie standards and the Code of Conduct
  • Maintain territory and customer records accurately
  • Attend regular departmental meetings and provide feedback to the manager

Professional Knowledge

  • Understand and apply product, disease, and market knowledge to meet customer needs
  • Understand product positioning and competitiveness and communicate this effectively
  • Analyze the market, competitors, and business potential
  • Understand the territory and healthcare system
  • Sell using product portfolio and marketing promotions
  • Solve problems professionally

Professional Skills

  • Deliver convincing product knowledge and promotional messages through effective customer segmentation
  • Handle key issues and work with customers toward mutual solutions
  • Use Challenger selling skills to influence customer opinions and manage conflict
  • Proactively seek feedback and take action to deliver results

Customer Management

  • Ensure customer satisfaction
  • Build long-term, positive customer relationships and adapt approach by customer segmentation
  • Manage key stakeholders and opinion leaders with strong communication skills
  • Build an effective information network to anticipate opportunities and manage customer status

SFE and Territory Planning

  • Plan and execute a 90-day territory management plan with flexibility
  • Manage territory resources accurately and on time
  • Use SFE and other tools to collect customer data and visit records for analysis and planning
  • Experience in hematology or oncology is required
  • minimum with 3 years sales experience in the relevant industry
  • Listing experience or new product launch experience is a plus
  • Ability to build strong relationships with peers, cross-functional partners, and external partners
  • Strong professional knowledge, selling skills, territory management, and execution ability
  • Ability to manage multiple tasks under aggressive timelines in a dynamic environment
  • Comfortable dealing with ambiguity, uncertainty, and risk
  • Able to make high-quality decisions with incomplete information
  • Willing to take ownership of tough challenges
  • Courageous, able to speak up, and manage conflict constructively
  • Business-minded, persistent, and resilient in overcoming obstacles
  • Able to connect ideas, generate original solutions, and support innovation
  • Good communication skills and ability to interact effectively

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