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Hayleys

Sales Specialist

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EXECUTIVE – INSIDE SALES

Job location – Colombo

Job Responsibilities

  • Build and strengthen client relationships to achieve long-term partnerships.
  • Maintain accurate client records, keeping track of any contract updates and renewals.
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
  • Handle inquiries and requests from customers in the territory and address their needs.
  • Be up to date of the assigned accounts to ensure they are receiving services that are within their budget and meeting their needs.

  • Coordinate regularly with other members of the team to discuss progress and find new ways to improve business.

Candidate Profile

  • Minimum of 03 passes at the GCE Advanced Level.
  • A minimum of 01 years’ experience.
  • Part qualification in SLIM/CIM will be an added advantage.
  • Experience in last mile delivery and customer service/sales will be an added advantage.
  • Fluent in English and Sinhala (Ability to speak in Tamil is an added advantage)
  • Computer literacy with knowledge of MS office packages.