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Sales Success Representative

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Are you already thriving in sales, or hungry to break into a role where your ambition actually pays off? If you love influencing customer decisions, smashing targets, and growing fast in a phone‑based environment, this is your chance to accelerate your sales career.

Join hipages as a Sales Success Representative and work with tradies who’ve just joined Australia’s #1 digital platform, connecting homeowners with trusted tradies.You’ll drive high‑value conversations, uncover needs, overcome objections, and set new members up for long‑term success, all while sharpening your sales craft and building momentum toward bigger goals.

What you'll be doing:

  • Onboarding new tradies and guiding them through their first experience on the platform

  • Conducting outbound engagement and nurture calls to support customer success

  • Re-engaging tradies who have become inactive and helping them maximise their return on investment

  • Educating tradies on best practices and providing tailored recommendations

  • Managing and tracking customer performance and campaign activity

  • Assisting with service-related enquiries and account management activities

  • Supporting the wider sales team where required

  • Meeting and exceeding daily, weekly and monthly KPI targets

What's in it for you:

  • $65,000 + Uncapped Commission (OTE $93,000)

  • Monthly commission payments and daily incentive opportunities

  • Sydney CBD location with hybrid flexibility available after training

  • Free breakfast and snacks provided in the office

  • High Achievers Club and regular team rewards
    Supportive and friendly office environment - a team that wants to see each other succeed

  • Join an award-winning employer with a strong team culture

  • Clear career progression pathways into Account Management, Customer Success Management, Team Leadership and Sales roles

  • Ongoing training and development to help you build a long-term career

What we're looking for:

  • Ideally you have previously worked in a high volume call environment

  • Strong communication and relationship-building skills

  • You thrive in a winning environment and exceed expectations when given a target

  • A resilient, positive and customer-focused mindset

  • Strong organisational skills and attention to detail

  • A genuine desire to help customers succeed