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UNION SUPPLY GROUP INC

Sales Support

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Union Supply Group

Since its founding in 1991, Union Supply Group has grown into the most innovative and price-sensitive supplier of commissary goods and services. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal, and County correctional institutions nationwide.

Work with a team culture of respect, career growth, job security, and competitive compensation! We strive for a positive environment where everyone can grow and learn at every step of their journey. With Union Supply Group, you will know you will be entrusted with making a great impact on the organization.

Summary:

  • Responsible for assisting Commissary Sales Account Managers in including but not limited to representatives based in California, Texas, Florida, Kansas & as needed in Ohio; ensures that all outstanding activities are completed and processed while Commissary Sales Account Managers are out on vacation / sick/ leave. The Customer Service Sales Support will also assist the Sales staff in smaller operating cities. Primary responsibilities typically do not require exercising independent judgment; all activities will be reviewed and approved by a supervisor or manager.

Job Duties

  • Processes orders
  • Inbound calls to be answered on priority level and ensure communication with customer is timely and accurate.
  • Maintain all administrative duties
  • Tracking of specific items, including perishable food products
  • Data entry up to 350 line items with accuracy
  • Assist in publishing booklets for Account Managers or any projects that may need assistance
  • Must have knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision
  • Sends out catalogs and samples at the request of the sales staff
  • Answers the company phones and transfers calls to appropriate department
  • Must be familiar with product lines and be able to make product recommendations with 90 days of being hired.

We offer:

  • Career advancement. We continuously strive to upskill our employees and offer internal employees the opportunity to thrive and grow within the company.
  • Training & New skills. You’ll learn. The opportunities are limitless. You will be given the opportunity to learn beyond your expertise and cross-train to allow you to expand your knowledge base.
  • Team environment. At Union Supply Group, we are a Team. It isn’t uncommon to work on small or large teams where everyone supports each other.

Benefits Continued:

  • Competitive wage
  • Team environment
  • Good Work-Life Balance
  • Healthcare (medical, dental, vision)
  • 401(k) savings plan
  • Paid Time Off (PTO)
  • Holiday pay opportunities
  • Birthday PTO
  • On-the-job training and skills development
  • Employee Assistance Program