Salesforce FSL- Senior Associate

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.As part of the Business Application Consulting team you will analyze complex problems and manage workstreams to deliver exceptional client solutions. As a Senior Associate, you will mentor junior team members, maintain professional standards, and build meaningful client relationships while navigating ambiguity and complexity.Responsibilities

Analyze client needs to create impactful solutions

Mentor junior associates to enhance their skills

Uphold professional standards in every client interaction

Build meaningful relationships with clients to understand their objectives

Navigate intricate project requirements to deliver quality outcomes

Collaborate with team members to achieve project goals

Utilize analytical tools to evaluate project performance

Contribute to continuous improvement initiatives within the teamWhat You Must Have

Bachelor's Degree- 4 years of experience

Oral and written profciency in English requiredWhat Sets You Apart

Master's Degree preferred

Degree in BE / B Tech / MCA/ M.Sc / M.E / M.Tech

Signifcant implementation experience with Salesforce Field Service

Collaborating with stakeholders for technical designs

Customizing Salesforce Field Service functionalities

Integrating Salesforce with other systems

Enhancing resource scheduling and dispatching

Developing custom reports and dashboards

Conducting thorough testing and debugging

Familiarity with integration platforms and data management

Travel Requirements

Not Specified

Job Posting End Date