OSF Digital<\/span><\/span><\/b> <\/span><\/span>is a leading digital transformation specialist and trusted Salesforce partner for over a decade. We excel in B2B, B2C, and multi\-cloud solutions and recently celebrated our 20th anniversary.<\/span><\/span>
<\/span><\/span><\/span><\/span><\/span><\/p>Our AI\-powered solutions drive data\-informed decisions and enhance operational efficiency. With 45 locations and 2,000 clients worldwide, we build trust through innovation.<\/span><\/span>
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<\/span><\/div>We are looking for a Salesforce Functional Consultant that can own and be accountable for project tasks as assigned by project leadership. Key responsibilities include:<\/span><\/span><\/span>
<\/span><\/div>- Gather requirements within the Quote\-to\-Cash lifecycle, including industry\-specific functions and approaches. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Execute Salesforce CPQ & Billing product configuration for implementation build purposes across the full product spectrum: product configuration, pricing, approvals, output, metrics, ordering, contracting, invoicing, and payment processing. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Execute effective processes, including project methodologies, configuration standards, and meeting preparation. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Perform Quality Assurance at the unit and system levels.\nProvide sound technical and business advice to the customer at all times with respect to the final solution. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Facilitate discovery workshops, document user stories and acceptance criteria, and produce functional design documentation (FDD). <\/span><\/span><\/span>
<\/span><\/span><\/li>- Configure and test CPQ pricing logic (Price Rules, Product Rules, Discount Schedules), amendments, renewals, and contract lifecycle scenarios. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Support data migration scoping (products, price books, contracts, subscriptions) and collaborate with technical teams for integrations (e.g., ERP, payments). <\/span><\/span><\/span>
<\/span><\/span><\/li>- Plan and support UAT, training, and enablement; contribute to go\-live readiness and hypercare. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Work with cross\-functional stakeholders to align Q2C processes across Sales, Finance, and Operations. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Form and test hypotheses based on a methodical examination of detailed evidence. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Arrive at coherent conclusions through a consistent application of reason and rigorous analysis. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Formulate a broader perspective of an issue by recognizing the interrelationships and interaction between elements.\nDeliver to clear outcome\-based targets and measures. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Work with a strong sense of urgency towards getting the job done.<\/span><\/span><\/span>
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Requirements<\/h3>Competencies
<\/span><\/span><\/h4>- At least 1 year of experience on Salesforce implementations with exposure to CPQ, Billing, or Quote\-to\-Cash processes (replaces Sales Cloud\u2013only focus to better fit Revenue Cloud). <\/span><\/span><\/span>
<\/span><\/span><\/li>- Understanding of efficient business processes (sales, order management, renewals). <\/span><\/span><\/span>
<\/span><\/span><\/li>- Strong communication skills with experience in messaging to external customers. <\/span><\/span><\/span>
<\/span><\/span><\/li>- A savvy risk\-taker who naturally builds trust and an entrepreneur at heart who is driven to help their customers and, therefore, our company succeed. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Core Salesforce configuration experience.\nProficiency with Salesforce Flows.\nExperience with Salesforce Reports & Dashboards.<\/span><\/span><\/span>
<\/span><\/span><\/li><\/ul>Skill Set
<\/span><\/span><\/h4>- Hands\-on Salesforce CPQ configuration: Product Rules, Price Rules, Bundles, Attribute\-based configuration, Approval rules. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Understanding of Billing concepts: invoices, credit/debit notes, tax handling, revenue schedules, payment processing, and collections basics. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Experience with amendments, renewals, ramp deals, and subscription lifecycle management. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Familiarity with the Salesforce data model for Products, Price Books, Quotes, Contracts, Subscriptions, and Orders. <\/span><\/span><\/span>
<\/span><\/span><\/li>- Ability to translate business requirements into declarative solutions and clearly articulate trade\-offs.<\/span><\/span><\/span>
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Benefits<\/h3>
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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