FreeHire

Luxoft

Salesforce Service Cloud Developer

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Project description

Our client is migrating all service operations to the Juniper Salesforce Service Cloud instance from the HPE Salesforce Service Cloud instance

Responsibilities

  • Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge).
  • Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations.
  • Configure automation using Flows, Process Builder, and Validation Rules.
  • Build and maintain integrations with external systems via APIs.
  • Support deployments, bug fixes, and production support activities.
  • Collaborate with architects, admins, and business teams to deliver solutions.
  • Ensure code quality, performance, and adherence to Salesforce best practices.

SKILLS

Must have

  • 5-8+ years of Salesforce development experience.
  • Strong Salesforce Marketing Developer or Salesforce MuleSoft Developer knowledge
  • Strong hands-on skills in Apex, LWC, SOQL, and Salesforce APIs.
  • Experience with Service Cloud configuration and customization.
  • Familiarity with CI/CD, deployments, and version control.
  • Understanding of Salesforce security and governor limits.

Nice to have

• Salesforce Developer / Service Cloud certifications preferred