Salesforce Techno Functional

Salesforce Techno Functional1

Key Responsibilities

  • Act as a techno-functional lead for Salesforce implementations and enhancements

  • Lead requirement gathering workshops, solution design discussions, and stakeholder alignment

  • Translate business requirements into scalable Salesforce solutions

  • Provide functional guidance and technical direction to developers and admins

  • Own end-to-end delivery including design, build, testing, deployment, and post-go-live support

  • Ensure best practices around Salesforce configuration, customization, security, and data model

  • Collaborate with business, product owners, and integration teams

  • Mentor junior team members and drive delivery excellence

  • Proactively identify risks, dependencies, and improvement opportunities

Core Salesforce Skills (Must Have)

  • Strong experience with Sales Cloud and core CRM capabilities

  • Expertise in:

    • Lead-to-Opportunity & Opportunity-to-Order processes

    • Account, Contact, Opportunity, Products & Price Books

    • Reports, Dashboards, Flows, Validation Rules

    • Security model (Profiles, Roles, Permission Sets, Sharing)

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