SAP Business Analyst - Manufacturing, Quality & Plant Maintenance

The Global SAP IT Senior Analyst will play a key role in supporting and enhancing Supply Chain Execution processes across the EU region, with a primary focus on Manufacturing, Plant Maintenance, and Quality. You will act as a functional and technical expert, ensuring the stability and continuous improvement of SAP and Limble solutions, as well as supporting the introduction of future tools in this area.

In this hands-on role, you will work closely with business and IT stakeholders to translate business needs into effective system solutions, contributing to the full lifecycle - from requirements gathering and design through testing, deployment, and ongoing support. You will be part of a global IT team, with a strong focus on delivering value to EU operations and driving meaningful improvements.

Key Responsibilities

  • Provide SAP and Limble application support for Manufacturing, Quality, and Plant Maintenance processes in the EU region
  • Act as a functional and technical SME, ensuring alignment between business needs and system solutions
  • Gather, analyze, and document business requirements in collaboration with IT and stakeholders
  • Translate requirements into functional specifications and support development teams
  • Define and support testing activities, including UAT and validation
  • Participate in design reviews and ensure solution quality and compliance
  • Troubleshoot issues and support incident resolution, acting as escalation point
  • Lead small to medium system improvement projects and coordinate deployments
  • Support system documentation, procedures, and continuous improvement initiatives
  • Ensure SLA adherence and effective communication with business users
  • Bachelor’s degree in Computer Science, Engineering, Business or related discipline, or equivalent work experience.
  • Seven years of experience in IT supporting business enabled processes in Supply Chain execution (Manufacturing, Quality and Plant Maintenance)
  • Ability to develop product requirements based on input gathered from a variety of sources including analysis of results and feedback from the user community
  • Ability to develop test conditions and expected results based on the application requirements
  • Ability to document and communicate progress against plans, taking corrective action as necessary
  • Ability to identify, clarify, and resolve issues and risks, escalating them as needed
  • Strong interpersonal and customer relationship skills
  • Demonstrated leadership and problem solving skills
  • Experienced in SAP Manufacturing and SAP Quality
  • Experienced in Plant maintenance tools and its integration with SAP
  • Customer centric approach and attitude
  • Experience with Service Now a plus

Reports to Manager, Application Delivery (Manufacturing & Logistics)

Travel requirements: 5 - 10%

If you are passionate, innovative, culturally open, curious and collaborative, we’d like to hear from you. Please apply now or for a confidential conversation please email Katarzyna Toporek katarzyna.toporek@o-i.com

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