Scheduling coordinator
Scheduling Coordinator with Associate's Degree or Bachelor's degree preferred.3-5 yrs
Scheduling Coordinator requires:
- Customer service
- Construction experience a plus,
- all Microsoft office programs a must
- Oracle
Scheduling Coordinator duties:
- Utilize
the automated scheduler functionality in Oracle (ACE) and assign the
service call to the optimal technician based on skills, territories,
customer preferred technician (if applicable), availability of the
technician, service contract response time, criticality of the call and
proximity to the customer - Communicate and resolve issues with
customers and personnel regarding the scheduling of service repair
work. Alert management of potential problems resulting from customer or
field complaints and work to resolve.
$23/hr
3 MONTHS