Security Officer - Belize City

Transparent BPO is a leading provider of contact center BPO services. Through talent, process, and technology we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Overview:

The security guard is responsible for ensure that we maintain a safe and secure environment for employees and visitors by patrolling and monitoring premises and personnel.

Responsibilities and Duties:

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Obtains help by sounding alarms.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Controls traffic by directing drivers.
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Contributes to team effort by accomplishing related results as needed.
• Be willing and receptive to feed back.
• Be a proactive team player.
• Be recpetive to other duties as they arise.
• Demonstrate a positive attitude while on the job.

Reporting Structure:

Site Facilities Manager

Education/Experience:

• 
  High School Diploma or equivalent.
• 
  Ability to stand, walk, lift heavy items.

Qualifications and Skills:

• 
  Strong written and oral communication skills
• 
  Ability to multi-task and work independently to complete tasks in a timely manner.
• 
  Excellent organizational and prioritizing skills.
• 
  Strong follow-up skills with attention to detail.
• 
  Excellent customer service and positive interpersonal skills.
• 
  Ability to work flexible hours with the possibility of working outside of contractual hours.
• 
  Ability to give and receive feedback appropriately.
• 
  Ability to stay cool and collected in emergency situations.