Security Officer

Key Responsibilities


  • Oversee the proper reporting and documentation of all incidents.
  • Act as focal point for any investigations involving hotel guests and employees, prepare accurate reports and follow up action plans.
  • Ensure that any criminal activity does not hamper the smooth functioning of the hotel.
  • Keep security measures under constant review to ensure they are adequate to meet current threats to the hotel.
  • Assist with and ensure the accuracy of all industrial accident reports.
  • Take the lead on all incidents and emergencies, if a Lead Officer, Supervisor, Head Supervisor or Manager in not on the scene as yet.
  • Assist with directing and coordinating all disaster preparedness activities.
  • Responsible for implementing safety and health measures.
  • Knowledge of Fire Systems.
  • Knowledge of room locking system.
  • Monitoring of camera system.
  • Ability to assist with conducting background checks.
  • Represent the Company with any contractual security service where necessary.
  • Applicant will be called upon to work along with the Shift or Security Manager, other Security Team Members
  • Assist with the smooth and efficient running of the organization.
  • Assist other departments with any required Security matters.
  • Maintain a professional and respectful demeanor at all times.
  • Assist with Guest and Team Member general inquiries.
  • Maintain the Security Department’s equipment and tools to lessen any damage or unnecessary expense.
  • To inspect the Cameras on the Surveillance System and report the findings to the Head Security Supervisor, Security Supervisors, Security Manager and Information Technology Team.
  • To maintain and update the Security Dairy, if assigned to the Diary.
  • During Shift Handovers, update and provide pertinent information to the Officer in charge of the shift of any guest or staff incidents.
  • Patrol and inspect all areas of the hotel, Exterior and Interior.

Education/Skills:


  • High school graduate or equivalent.

  • Excellent leadership and communication skills.

  • Must be computer literate with strong administrative skills.
  • Excellent leadership and communication skills.
  • Sound judgment and decision-making skills, with a ‘hands on’, problem solving approach.
  • Able to remain calm under pressure and take control of incidents.
  • The ability and interpersonal skills to relate with internal and external customers.
  • Ability to work as part of a team, as well as independently.

Experience:

  • Five or more years in the security or military (RBDF & RBPF) field.
  • Five or more years in management.

  • Previous hotel-related experience desired.

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