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ARHS

Senior Business Analyst

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We are currently looking for a Senior Business Analyst to join our growing team in one of the biggest European organizations.

Tasks & Responsibilities

  • Prepare and maintain the Business Analysis Plan and Roadmap.
  • Monitor progress against planned milestones and deadlines and report status to the Project Team.
  • Collect, analyse and document business requirements in collaboration with Business Stakeholders and Subject Matter Experts (SMEs).
  • Organise, facilitate and lead workshops and requirements gathering sessions.
  • Ensure Business Requirements cover end-to-end business processes, including interactions between existing applications and the Group Client Portal.
  • Model end-to-end business process flows when required.
  • Define and document data specifications and data models when required.
  • Identify and monitor project interdependencies and assess related impacts.
  • Review and ensure the quality, consistency and completeness of Business Requirements documentation.
  • Translate business requirements into user stories and maintain the implementation backlog.
  • Support customer studies and surveys to gather customer feedback.
  • Support the preparation of test scenarios, test cases and test execution activities.
  • Prepare project documentation including meeting materials, meeting minutes, status reports and steering committee presentations.
  • Bachelor’s degree in Information Technology, Business Administration, Engineering, Economics or a related field.
  • English – Proficient communication skills, both written and spoken (minimum C1 level).
  • Minimum 7 years of professional experience in Business Analysis.
  • Minimum 7 years of experience in gathering, analysing and documenting business requirements for complex IT projects.
  • Minimum 5 years of experience in business process modelling and process optimisation.
  • Minimum 5 years of experience working with multiple stakeholder groups across business and IT domains.
  • Proven experience in large-scale digital transformation programmes involving multiple workstreams and organisational units.
  • Proven experience translating business requirements into user stories, functional specifications and implementation backlogs.

Mandatory Skills

  • Business Analysis Planning and Governance.
  • Requirements Elicitation and Management.
  • Business Process Modelling (BPMN, UML or equivalent).
  • Use Case Modelling.
  • Customer Journey Mapping.
  • Data Analysis and Data Modelling.
  • Functional Requirements Documentation.
  • Workshop Facilitation and Stakeholder Management.
  • Backlog Creation and User Story Writing.
  • Gap Analysis and Impact Assessment.
  • End-to-End Process Design.

Preferred Experience

  • Banking or Financial Services sector experience.
  • Experience with Customer Portals, Digital Channels or Self-Service Platforms.
  • Experience in User Experience (UX) and Customer Journey Design.
  • Experience producing wireframes, mock-ups and prototypes.
  • Experience in testing activities including test scenarios, test cases and UAT support.
  • Previous experience working for European Institutions, International Financial Institutions or large public-sector organisations.