Senior Business Analyst

We are looking for a Senior Business Analyst with practical experience in digital transformation, especially in eCommerce and CMS settings. In this position, you will work with cross-functional teams to deliver projects that drive business growth and digital progress. The ideal candidate is adept at gathering requirements, crafting solutions, and ensuring successful project delivery in fast-paced environments. Responsibilities Direct the collection and documentation of business requirements for digital transformation projects, focusing on eCommerce and CMS platforms Collaborate with stakeholders including internal teams, clients, and vendors to clarify business objectives and convert them into technical and functional requirements Evaluate processes, identify gaps, and design enhancements to improve digital workflows, customer journeys, and operational efficiency Work with Solution Architects, developers, UX designers, project managers, and product owners to align technology solutions with business needs Assess and record current systems, workflows, and data flows to find opportunities for automation or improvement Create user stories, use cases, and acceptance criteria for projects in Agile or Scrum environments Support the digital transformation roadmap, prioritizing scalability, performance, and user experience Conduct risk assessments and communicate the impact of changes to stakeholders Lead workshops, presentations, and meetings to gather input, align goals, and provide updates Participate in testing activities to ensure business requirements are met through User Acceptance Testing and Quality Assurance Requirements At least 3 years of experience as a Business Analyst specializing in digital transformation projects Hands-on experience with eCommerce platforms such as SAP Commerce, Magento, Shopify, CommerceTools, and CMS tools like Contentful, Contentstack, or WordPress Demonstrated ability to lead requirements gathering for complex projects and deliver clear, actionable documentation Strong understanding of Agile or Scrum methodologies and experience working in Agile teams Advanced data analysis skills for turning information into business insights Proficiency in business process modeling, BPMN, and workflow diagramming Excellent communication and stakeholder management skills for effective collaboration and project execution Experience with tools like JIRA, Confluence, Azure DevOps, or similar for project management and team coordination Strong problem-solving abilities and adaptability in fast-moving environments English proficiency at B2+ level or higher, both written and spoken Nice to have Bachelor’s or Master’s degree in Business, IT, Computer Science, or a related discipline for a solid academic background