Senior Business Analyst
· Data Analysis:<\/b> Interpret data, analyze results using statistical techniques, and provide ongoing reports. <\/span><\/span><\/span><\/span>
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· Database Development<\/b>: Develop and implement databases, data collection systems, and analytics strategies to optimize efficiency and quality. <\/span><\/span><\/span><\/span>
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· Data Acquisition:<\/b> Acquire data from primary or secondary sources and maintain databases/data systems. <\/span><\/span><\/span><\/span>
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· Trend Identification<\/b>: Identify, analyze, and interpret trends or patterns in complex data sets. <\/span><\/span><\/span><\/span>
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· Data Cleaning:<\/b> Filter and clean data by reviewing reports and performance indicators to locate and correct issues. <\/span><\/span><\/span><\/span>
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· Prioritization: <\/b>Work with management to prioritize business and information needs. <\/span><\/span><\/span><\/span>
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· Process Improvement:<\/b> Locate and define new process improvement opportunities.<\/span><\/span><\/span><\/span>
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Requirements<\/h3>
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Requirements<\/h3>Experience<\/span><\/b> <\/span><\/span><\/span>
<\/div>· 5\u20137 years in data\-driven business roles (preferably in SaaS, Fintech, or Contact Center environments).<\/span><\/span><\/span>
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<\/div>Functional/Technical Skills<\/span><\/b> <\/span><\/span><\/span>
<\/div>· Technical expertise in data models, database design, development, data mining, and segmentation techniques. <\/span><\/span><\/span>
<\/div>· Strong hands\-on experience with writing complex SQL queries. <\/span><\/span><\/span>
<\/div>· Proficiency in queries, report writing, and presenting findings. <\/span><\/span><\/span>
<\/div>· Strong analytical skills with attention to detail and accuracy.<\/span><\/span><\/span>
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· 5\u20137 years in data\-driven business roles (preferably in SaaS, Fintech, or Contact Center environments).<\/span><\/span><\/span>
<\/div>
<\/div>
\u200b<\/span><\/span><\/span>
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Functional/Technical Skills<\/span><\/b> <\/span><\/span><\/span>
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· Technical expertise in data models, database design, development, data mining, and segmentation techniques. <\/span><\/span><\/span>
<\/div>
<\/div>
· Strong hands\-on experience with writing complex SQL queries. <\/span><\/span><\/span>
<\/div>
<\/div>
· Proficiency in queries, report writing, and presenting findings. <\/span><\/span><\/span>
<\/div>
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· Strong analytical skills with attention to detail and accuracy.<\/span><\/span><\/span>
<\/div><\/span>
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