Senior Category Lead - Food Service

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

Senior Category Lead – Wild Bean Café

We are seeking an experienced and dynamic Senior Category Lead to own and elevate the performance of Wild Bean Café (WBC) categories. This is a high-impact role where you’ll shape our retail offer, champion a customer-centric approach, and unlock strong commercial outcomes.

What You’ll Do

• Lead the end-to-end category management process for WBC, from strategy development to execution—covering assortment planning, pricing, promotion, and supplier management

• Turn customer data and market insights into clear, actionable category strategies identifying trends, opportunities, and risks

• Drive innovative product and service offerings that anticipate customer needs and create competitive advantage

• Champion customer-centric thinking, ensuring every decision is data-driven and enhances the customer experience

• Partner with internal stakeholders (operations, marketing, supply chain) and external partners to deliver on category goals

• Secure value through strong negotiation planning and preparation, driving favourable supplier terms and conditions

• Design and deliver retail training programs to enable consistent execution and operational excellence

• Act as a trusted voice in industry knowledge and advocacy, staying ahead of trends, competitors, and regulatory changes

• Embed a culture of knowledge sharing and continuous improvement across the retail organisation

• Leverage digital collaboration tools and practices to drive efficiency and cross-functional alignment

What You’ll Bring

• Proven experience in Retail Category Management, ideally within food service or convenience retail

• Strong Commercial Acumen with a track record of delivering profitable category growth

• Advanced Analytical Thinking with the ability to turn complex data into actionable insights

• Expertise in Data visualization and interpretation to communicate insights clearly

• Outstanding Communication skills for effective stakeholder engagement and negotiation

• Deep understanding of Customer data knowledge and its application to category strategy

• Strong Partner relationship management, especially with key suppliers and franchisees

• Ability to thrive using Agility core practices in a fast-paced environment

• Proven Negotiation planning and preparation skills

• Capability in delivering impactful Retail training skills

• A genuine commitment to Knowledge Sharing and collaboration

• Strong Industry knowledge and advocacy within food service or convenience retail

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued

• Possibility to join our social communities and networks

• Learning opportunities and other development opportunities to craft your career path

• Life and health insurance, medical care package

• And many other benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Don’t hesitate to get in touch with us to request any accommodations!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Commercial Acumen, Communication, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, market, Negotiation planning and preparation, Offer and product knowledge {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.