Senior DevOps Manager

About the Role

The Senior DevOps Manager is responsible for designing, governing, and continuously improving enterprise change management controls with a strong emphasis on AI-augmented automation and scalability. This role sets the enterprise vision and accountability for change management risk and compliance, ensuring regulatory audit, and internal policy requirements are met through Compliance as Code, continuous controls monitoring, and automation-first governance.

Design and implement Compliance as Code frameworks and partner with development teams to integrate Large Language Models (LLMs) and AI pair-programming agents to proactively identify and implement Compliance as Code solutions.

Decouple compliance from manual processes and embed change governance directly into how software and infrastructure are delivered—turning compliance from a bottleneck into an automated control system.

This is an opportunity to apply advanced engineering practices and AI-enabled Compliance as code tooling in a highly regulated industry where security, trust, and speed are essential.

Key Responsibilities

• Own and govern the enterprise change management compliance framework, transforming traditional ITGCs into automated, preventative controls.
• Develop and execute a comprehensive Compliance strategy that aligns with the company’s long-term goals. Drive the adoption of cutting-edge technologies and best practices to enhance Compliance as Code frameworks
• Leverage AI/ML-enhanced solutions for developing automated approvals, testing, evidence capture and reporting to replace manual processes and reduce operational overhead.
• Maintain self-service audit-ready artifacts and dashboards: change records, test evidence, approvals, release documentation, and logs for continuous compliance monitoring.
• Collaborate with Engineering, DevOps, Security, Application Management, TRC, and Audit to embed compliance into CI/CD and ITSM processes to align DevSecOps controls with enterprise governance and audits.
• Validate automated control execution, support SOX testing and audit or walkthroughs, identify gaps, and oversee remediation.
• Familiarity with GRC tooling, ITSM platforms, CI/CD governance, and continuous compliance.
• Maintain control runbooks, technical documentation, and KPIs for continuous improvement.
• Lead and mentor cross-functional teams as well as third-party vendors, fostering a culture of accountability and ensuring delivery excellence across large-scale enterprise programs and complex projects.
• Strong communication, stakeholder management, and vendor oversight skills are critical, serving as a primary point of escalation and strategic influence.

Requirements

• 7+ years of experience in DevOps/cloud engineering, IT audit, compliance, technology risk management.
• Experience working in highly regulated industries (insurance, banking, healthcare, or similar).
• Experience managing risk and controls in large, complex environments supporting mergers, acquisitions and/or large scale enterprise transformations.
• Experience with implementing or managing AI-powered tools for IT operations (AIOps) or software development lifecycle automation.
• Proven ability to architect secure systems at scale and lead cross-functional compliance initiatives.

Preferred Qualifications

• AWS Certifications or equivalent.
• Hands on experience in building AI solutions to compliance process.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

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Functional Area:

IT - Information Technology

AIG Europe (Services) Limited (Ireland Branch)