Senior Director, Individual Products

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Senior Director, Individual & Family Business (IFB) is responsible for the overall strategy, product development, and performance of Medica’s IFB portfolio. This role oversees the IFB P&L, driving growth, profitability, and operational excellence, and ensures the health and competitiveness of the IFB product suite. The Senior Director leads a cross-functional team to deliver on business objectives, collaborating closely with Product, Marketing, Network, Operations, Finance, and other key stakeholders. This position reports to the VP, Employer & Individual, who holds full P&L accountability for the combined Employer & Individual portfolio. Performs other duties as assigned.

Key Accountabilities

• Product Strategy & Development
  • Lead the development, execution, and continuous improvement of IFB product strategy, ensuring alignment with market trends, regulatory requirements, and Medica’s growth objectives.

• P&L Management
  • Oversee the IFB P&L, including membership, revenue, margin, and cost management.
  • Partner with Finance and Actuarial to monitor performance, identify risks/opportunities, and drive interventions as needed.

• Cross-Functional Leadership
  • Sets clear expectations, provides ongoing coaching and feedback, and supports employees’ professional growth.
  • Ensures compliance with company policies, employment laws, and HR programs
  • Promotes engagement, collaboration, and accountability while aligning team outcomes with organizational goals.
  • Provides strategic leadership and people direction by setting vision, developing talent, and ensuring organizational effectiveness, compliance, and alignment with enterprise priorities.
  • Foster collaboration across Product, Marketing, Network, Operations, Compliance, and other functions to achieve IFB goals.

• Market & Competitive Analysis
  • Monitor the competitive landscape, recommend product and pricing changes, and ensure Medica’s IFB offerings remain differentiated and sustainable.

• Regulatory & Compliance Oversight
  • Ensure IFB products and processes comply with all applicable regulations and internal policies.

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 10+ years of work experience beyond degree
• 3+ years of people management and leadership experience
• 3+ years of individual product knowledge and experience

Preferred Qualifications

• Financial acumen for P&L responsibility
• ICHRA experience

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN, Madison, WI, St. Louis, MO, or Omaha, NE.

The full salary grade for this position is $150,000 - $257,200. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $150,000 - $225,015. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.