Senior Executive - WFM

We are looking for detail‑oriented and analytical individuals to join our team as Data Entry Analyst / Reports Analyst (MIS). This role focuses on accurate data entry, report preparation, and data validation to support business and workforce operations.

What You Will Do
  • Enter, update, and maintain data in spreadsheets, trackers, and systems
  • Check data for accuracy, completeness, and consistency
  • Prepare basic daily, weekly, and monthly reports
  • Organize and consolidate data from different sources
  • Support the team with ad‑hoc data and reporting requests
  • Ensure confidentiality and proper handling of information
What We’re Looking For
  • Strong attention to detail and accuracy
  • Basic to intermediate knowledge of Microsoft Excel
  • Comfortable working with numbers, reports, and repetitive tasks
  • Good written and verbal communication skills
  • Willingness to learn reporting, analytics, and workforce processes
Nice to Have (But Not Required)
  • Experience in data entry, reporting, or administrative roles
  • Exposure to reporting tools, dashboards, or operational data

Key Responsibilities

  • Accurately encode and update operational and workforce-related data into tracking systems and spreadsheets
  • Perform routine data validation, reconciliation, and error checks
  • Maintain databases, trackers, and logs with a high level of accuracy
  • Support WFM and Operations teams with data preparation for reports and analysis
  • Identify and flag data discrepancies or inconsistencies for correction
  • Assist in ad-hoc data requests and administrative reporting tasks
  • Ensure data confidentiality and compliance with internal standards
  • Prepare daily, weekly, and monthly operational and workforce reports
  • Extract data from source systems, databases, or spreadsheets
  • Validate data accuracy and ensure report consistency
  • Create and maintain report templates and dashboards
  • Analyze trends, variances, and performance metrics
  • Support ad‑hoc reporting requests from WFM and Operations leaders
  • Document report logic, definitions, and processes


Qualifications

  • Bachelor’s degree (preferred but not required)
  • Strong attention to detail and accuracy
  • Basic to intermediate Excel skills (data entry, sorting, filtering, formulas)
  • Ability to work with repetitive tasks while maintaining quality
  • Good written and verbal communication skills
  • Analytical mindset with strong attention to detail
  • Ability to translate data into clear, actionable insights
  • Good communication and stakeholder management skills

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