Senior Finance Business Analyst
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
As an Senior Analyst within the Pharmacy Services Finance Business Intelligence, Automation, & Analytics organization, you’ll serves as the primary owner of assigned project requests from intake through delivery support. This role partners with stakeholders to understand business challenges, document current-state processes, define requirements, and ensure work meets established delivery readiness standards before development begins.
As a Business and Project Analyst, you will play a pivotal role in translating complex business needs into actionable insights and project requirements, working closely with business SMEs, technical and analytical teams. This position is instrumental in ensuring that project requirements are well-defined and technical specifications are accurately documented before the development team members commence their work. You will also drive the project through delivery - managing timelines, ensuring necessary stakeholder involvement, partnering with development teams, and following the established project management structure and checklist.
Key Responsibilities
Requirements Gathering and Analysis:
- Collaborate with stakeholders to gather and understand business needs, conducting thorough analysis of business processes to identify areas for improvement and optimization. You’ll be tasked with researching and documenting processes and connecting the dots between business and technical worlds to enable automation development at scale. Create detailed documentation of business requirements, functional specifications, process/data flows, and user stories.
- Cross-functional Collaboration: Partner with IT, BI development, and Automation/ Analytics team members to define requirements and ensure a seamless integration of processes with business workflows. Engage proactively with stakeholders to align business objectives with proposed solutions. Play a key role in bridging the gap between business needs and technical implementation.
Project Management:
- Coordinate people and processes to ensure that projects are delivered on time and produce desired results. Develop the Business Requirement Document which includes a project's scope and objective, and a detailed project plan. Lead stakeholders and internal resources through project milestones through to a successful product delivery. Anticipate and mitigate risks to the project’s success or on time completion.
- Continuous Improvement: Stay abreast of industry best practices, emerging technologies, and trends relevant to business analysis. Actively contribute ideas and insights to enhance the overall efficiency and effectiveness of the team.
Required Qualifications
- 2+ years of experience in Business Analysis, Systems Analysis, or a related field.
- Must be experienced in communicating ideas in both technical and user-friendly language.
- 1+ years of project management experience, successfully managing projects that impact multiple teams, departments and/or functions.
- 1+ years of experience documenting complex business process flows for optimization.
Preferred Qualifications
- Experience in healthcare industry, including health insurance, PBM or pharmacy services.
- Prior experience working in agile environment and with Agile Project Management tools (Atlassian/Jira/Confluence or like).
- Demonstrated ability to quickly learn new business processes and experience in process improvement methodologies such as Lean Thinking and Six Sigma.
- Experience with project management tools such as QuickBase, Smartsheet, Jira.
- Ability to work efficiently under potentially ambiguous circumstances.
- Ability to effectively communicate with all levels of the organization.
Education
- Bachelor's degree or equivalent work experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.