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New Era Technology

Senior / Lead E Commerce Engineer

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Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

We are seeking an experienced Senior / Lead E‑Commerce Engineer to drive the design, implementation, and evolution of client’s Direct-to-Consumer (DTC) e-commerce ecosystem.

This role requires strong expertise in commerce platforms, order management systems (OMS), payments, fraud, tax, and Merchant of Record (MOR) integrations, along with the ability to lead large-scale, global e-commerce initiatives.

PRIMARY DUTIES:

  • Lead the end-to-end technical implementation of the e-commerce ecosystem across:
    • B2C and B2B commerce platforms
    • Order management systems (OMS)
    • Payment, tax, fraud, and order tracking solutions
  • Design and implement core integrations across the order lifecycle, including:
    • Merchant of Record (MOR) solutions
    • Warehouse and inventory management systems
  • Define and execute integration strategy for omnichannel commerce, including:
    • Marketplaces
    • Social commerce
    • Reseller platforms
  • Ensure systems are optimized for:
    • Performance
    • Scalability
    • Security and compliance
  • Provide technical leadership and mentorship to engineering teams:
    • Guide architecture decisions
    • Conduct code reviews
    • Support solution design and development
  • Partner with business, product, and IT stakeholders to align technical solutions with business objectives
  • Develop and maintain technical roadmaps to support both short-term delivery and long-term scalability
  • Identify dependencies and mitigate risks across platforms and integrations
  • Drive continuous improvement of system architecture, addressing:
    • Performance bottlenecks
    • Security vulnerabilities
  • Maintain architecture documentation and technical standards
  • Leverage AI tools (Copilot, Claude, etc.) to accelerate:
    • Code generation and debugging
    • Testing automation (pre-PR validation)
  • Documentation and knowledge sharing.

QUALIFICATIONS:

  • 10+ years of IT experience, with a focus on e-commerce implementations and delivery
  • 5+ years of experience designing enterprise-scale, high-transaction systems, preferably in global environments
  • Strong expertise in:
    • Commerce platforms (Salesforce Commerce Cloud, commerce tools, SAP Commerce, etc.)
    • Order Management Systems (OMS)
    • Payment gateways, fraud prevention, tax systems
    • Merchant of Record (MOR) solutions
  • Solid understanding of:
    • Web architecture and object-oriented design
    • APIs, integrations, and distributed systems
  • Experience with multi-country, multi-currency, and multi-language commerce environments
  • Strong consulting mindset with ability to:
    • Analyze complex systems
    • Drive data-driven technical decisions
  • Excellent communication skills with both technical and non-technical stakeholders

Preferred Qualifications

  • Experience with:
    • Salesforce Commerce Cloud (B2C/B2B)
    • Global-e, ESW, Narvar
  • Knowledge of supporting enterprise platforms:
    • PIM (Product Information Management)
    • DAM (Digital Asset Management)
    • CDP (Customer Data Platform)
    • CMS and marketing automation tools
  • Hands-on experience with:
    • Cloud platforms (AWS, Azure)
    • Integration tools (MuleSoft, Workato)
    • REST/SOAP APIs and event-driven architectures
  • Salesforce certifications are a plus

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