Senior Manager, App Review

We are seeking an experienced operational leader who combines people leadership with structured problem solving and systems thinking. In this role, you will oversee a team focused on app review operations, supporting developers, and partnering cross functionally. You will drive engagement, operational excellence, and continuous improvement through curiosity, data informed insight, and a focus on impact. You will collaborate across Apple to evolve how tools and technology, including automation and AI, support quality, scale, and service, while keeping the human experience at the center. Minimum Qualifications 8 or more years leading large scale operational teams in high volume environments Experience developing and managing teams Experience in supporting developers, policy enforcement, developer relations, or trust and safety domains Preferred Qualifications Strong analytical skills and a data informed mindset, with the ability to identify trends and guide complex decisions Proven ability to drive thoughtful change and improve outcomes through collaboration and influence Experience leading operational teams that work closely with tools, automation, and AI Exceptional collaboration skills with the ability to build trusted partnerships across global teams Track record of building high performing, engaged teams with shared ownership and strong execution Familiarity with the App Store ecosystem is preferred Bachelor’s degree in Business, Operations, or a related field, or equivalent experience. Advanced degree is a plus