Senior Manager/Director, Infrastructure & Cybersecurity
Who We Are
24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.
Work with Purpose. Make a Real Impact.
At 24 Hour Home Care, we believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals, every person on our team plays a direct impact on people lives.
Watch this short video to see the heart behind our work and the impact our teams create every day.
Who You Are
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
The Role:
The Senior Manager/Director, Infrastructure & Cybersecurity leads the strategy, security, and day-to-day operations of the organization's technology infrastructure. This role is responsible for delivering secure, scalable, and reliable technology solutions across infrastructure, cloud, cybersecurity, and end-user support while partnering with business leaders, enterprise technology teams, and external vendors to support operational excellence, regulatory compliance, and organizational growth.
Primary Responsibilities
Technology Strategy & Leadership
- Lead infrastructure, cybersecurity, and IT strategy aligned with business goals.
- Partner with executive leadership to deliver technology initiatives that improve performance, reduce risk, and support growth.
Infrastructure & Operations
- Oversee enterprise infrastructure including cloud, networks, Microsoft 365, endpoints, and core applications.
- Ensure systems are secure, reliable, scalable, and performing effectively.
Cybersecurity, Risk & Compliance
- Lead cybersecurity, risk management, incident response, and compliance programs (including HIPAA and privacy standards).
- Oversee disaster recovery and business continuity planning.
Service Delivery & Business Partnership
- Ensure consistent, high-quality IT service delivery and support across the organization.
- Partner with business leaders to translate needs into effective technology solutions.
Data Security, Governance & Analytics
- Ensure the security, integrity, and availability of enterprise data.
- Support governance standards for reporting, analytics, and data management.
Leadership & Vendor Management
- Lead and develop the IT and cybersecurity team.
- Manage vendors, budgets, and technology investments to ensure value and performance.
This is a hybrid position, coming into the El Segundo office 1x per week.
Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.
What You Bring to the Table:
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related technical field required; Master's degree preferred.
- 10+ years of progressive IT experience, including 5+ years leading infrastructure, cybersecurity, or IT operations teams.
- Demonstrated experience developing and executing enterprise infrastructure and cybersecurity strategies.
- Strong expertise in enterprise networking, cloud technologies, Microsoft 365, cybersecurity frameworks (NIST or equivalent), identity and access management, and disaster recovery.
- Active CISSP or CISM certification required; additional cloud, security, or project management certifications (Azure, AWS, CCSP, PMP, etc.) preferred.
- Experience supporting HIPAA-regulated environments; healthcare, home care, or other highly regulated industry experience preferred.
Skills
- Infrastructure and cybersecurity leadership
- Strategic planning and technology execution
- Cloud architecture and Microsoft 365 administration
- Risk management and regulatory compliance
- Vendor and budget management
- Executive communication and stakeholder partnership
- Problem-solving and continuous improvement
- Team leadership and talent development
What We Bring to the Table
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email: info@dcba.lacounty.gov
- By Web: https://dcba.lacounty.gov/contact-us/
- By Phone: (800) 593-8222
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).