Senior Manager Pricing Operations
Competitive salary + 10% superannuation + range of leading employee benefits
Hybrid role + centrally located offices in Britomart + WFH available
5 days wellbeing leave on top of annual leave
We’re looking for an experienced leader to join our Pricing team as Senior Manager, Pricing Operations. This role sits at the centre of how pricing is delivered across the bank, combining people leadership, commercial decision-making, and governance oversight.
This role is based in Auckland, with a centrally located Britomart office and a hybrid working model that supports balance and flexibility.
Mō te tūranga | About the Role
Reporting to the Head of Pricing, as Senior Manager Pricing Operations, you will lead the Pricing Desk, a team of five analysts responsible for delivering product & pricing support and managing pricing escalations. Alongside this, you will play a key role in strengthening pricing governance and risk frameworks, ensuring pricing decisions are consistent, well-managed, and aligned to strategic objectives.
This is a highly visible role with broad stakeholder exposure across product, distribution, and customer-facing teams. You’ll act as a trusted delegate for the Head of Pricing, stepping into key forums and contributing to pricing strategy and decision-making at a senior level.
Key responsibilities include:
Leading and developing the Pricing Desk team, driving performance and capability uplift
Overseeing pricing escalations and ensuring balanced and transparent decision-making
Continuous improvement of pricing governance, risk management, and control frameworks
Building strong relationships across product, distribution, and customer-facing teams
Contributing to pricing strategy and translating this into effective execution across the business
Nā tāu rourou | What will you bring?
You’re a confident people leader with strong banking experience and a solid understanding of commercial or frontline environments.
You bring:
Proven leadership experience and the ability to motivate, coach and lift team performance
Banking experience with exposure to product, pricing, or frontline operations
Strong communication and stakeholder management skills
Good commercial judgement and an understanding of risk and governance
You’ll thrive if you enjoy working across a broad stakeholder group, influencing decisions, and stepping into a role with strong visibility and impact.
Westpac Hei Wāhi Mahi | Working at Westpac
Immerse yourself in a supportive team environment, and receive some of the best banking and lifestyle benefits in the market along with:
4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Career growth – we promote internal capability; we have programmes that recognise star performers
Generous parental leave – and top up government paid parental leave
School holiday subsidy - help you balance work and family during school holiday
2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
3 July 2026