Senior, Manager, Strategic Operations - Marketing

We are searching for a Senior Manager of Strategic Operations to guide our approach to project management, workflows and cross-functional coordination of all Portfolio Marketing team projects. The role goes beyond to do lists and timelines – it’s about driving clarity, efficiency, and quality across complex, multi-channel work. A self-motivated and highly organized individual who understands digital video, on-air, print, CRM, paid social, and digital design formats and is an expert in project management software and theory is an ideal candidate.

This role is responsible for the team who manages the general oversight of the marketing workflow process, including project tracking, client and vendor communications, premium and print item orders, resource management, reporting, and helping teams deliver projects on time and on budget, and as such has meaningful influence on business outcomes. The Senior Manager of Strategic Operations supports all verticals, all brands and all groups within the Versant Digital Platforms & Ventures division, including such products as GolfNow, Fandango, Rotten Tomatoes, and more.

Are you ready to flex your skills and join our fun, dynamic, award-winning team? Please submit any relevant work samples or a portfolio alongside your resume and application to demonstrate your experience and abilities!

Responsibilities:

• Lead all aspects of our project management tool (Asana) application and strategy, including but not limited to:
  • Workflows: Own the end-to-end build and upkeep of all workflows, ensuring projects move efficiently from intake to delivery
  • Goals: Establish team goal mapping structure tied to actual project work to showcase real-time progress to goals and give leadership visibility into key initiatives
  • Workload management: work with CDs to ensure project team time logging to garner insights, plan ahead more precisely, and improve team efficiency and consistency
  • Templates: Build & maintain all project templates, task lists, automations & rule bundles
  • Reporting: Ensure visibility across all active projects, tracking status, timelines, and other key factors for a true snapshot of all work in progress at multiple levels; seek out additional enhancements via platforms such as Tableau and Power Bi for smarter decision making
  • Relationship management: Build and foster bonds with key platform account owners that integrate with Asana, including JIRA, Salesforce, etc., as well as cross-functionality partnership with all teams with to increase adoption, prioritize work, and setting process standards with all DPV teams - inclusive of Creative, Video, Digital Ops, CRM, Paid, Marketing Analytics, and supporting teams (HR, Events, etc.)
  • AI functionality integration: Stay on top of trends and new AI features that we can harness to enhance efficiency and speed to market
• Create documentation & maintain project management tool best practices for all:
  • Address workflow and process pain points ad hoc as requested by marketing teams
  • Identify inefficiencies and implement scalable solutions
  • Standardized templates, briefs, and project documentation
  • Drive adoption of best practices across teams
  • Lead ongoing training sessions and host office hours for new and existing employees
• Effectively manage the Representative of Strategic Operations, whose main responsibility is creating and maintaining print and premium item vendor relations to place orders on behalf of stakeholders
  • Establish new vendor setups
  • Oversee invoicing for Creative team operations

Qualifications/ Requirements:  

• Bachelor's degree from a four-year college or university preferably in Marketing, Sales, Project Management or Communications
• 3+ years of project management experience, preferably within advertising, printer/reprographics business, production, digital & customer service-oriented environments
• Proficient with project management tools a must, experience with Asana a plus
• Knowledge of print productions & production estimating (i.e. off-set, digital techniques, silkscreen, large format, embroidery, industrial etc)
• Mac OS skills and knowledge of Adobe Creative suite, typing & math skills with a command of Word & Excel
• Understanding of marketing, branding, and consumer psychology
• Willingness to work a hybrid 3-day schedule in a hub office
• Consistent, regular, and punctual attendance required

Desired Characteristics:

• Extremely detail-oriented and highly organized
• Strong accountability and desire to be the one ultimately responsible for getting things done right, the first time, on time
• Is comfortable working in a group environment and possesses strong interpersonal skills
• Takes initiative and is self-motivated
• Knowledge of sports and movies a plus
• Knowledge of primary digital and video formats and delivery methods; Example: .psd, .eps, .png, .jpg, .mp4, .mov, etc.
• Ability to work effectively with management and executive leaders
• An ability to multitask and perform under tight deadlines within this fast-paced environment
• Confident and professional video conferencing and phone presence
• Strong verbal and written communication skills
• Punctual, regular, and consistent attendance

How We Do It

Successful candidates demonstrate Versant's core behaviors by:

• Trust — Building credibility through accountability, ownership, and consistently delivering high-quality work.
• Teamwork — Creating strong partnerships across creative, marketing, operations, and business teams to achieve shared outcomes.
• Transparency — Communicating clearly, sharing project visibility, and enabling informed decision-making through accurate reporting and open collaboration.
• Agility — Adapting quickly to evolving priorities while continuously improving processes, workflows, and operational effectiveness.
• Entrepreneurial Spirit — Seeking innovative solutions, embracing emerging technologies, and proactively identifying opportunities to improve efficiency and business impact.

Why You'll Love It Here

At Versant, you'll help shape how some of the world's most recognized entertainment, sports, and digital brands bring their stories to audiences. You'll join a collaborative team focused on innovation, operational excellence, and continuous improvement while partnering across diverse business functions to deliver meaningful impact.

We offer competitive compensation and a comprehensive benefits package designed to support your health, financial well-being, professional development, and work-life balance.

Hybrid: This position has been designated as hybrid, generally contributing from the Orlando, FL office, a minimum of three days per week.

As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.

VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.