Senior Mobility Engineer

. Configure and manage Blackberry / Good mobility test and production environments

· Create and maintain Infrastructure documentation (architecture diagrams, server builds, policy and application settings, firewall rules)

· Configure policies and delivery groups

· Create and execute change requests

· Lead the testing of upgrades and new products

· Configure and maintain system and ad-hoc reports

· Maintain capacity reports and forecast resource utilization

· Create and maintain support documentation

· Create and maintain end user documentation

· Train other support teams on usage and common tasks

· Work on help desk tickets

· Support after hours work and implementations

· Participate in Tier-3 on-call rotation and proactively monitor e-mail communications

· Maintain SME skillset and close pulse on Mobility space

· Bachelor’s degree in Computer Science or equivalent computer related field, experience in Financial sector preferred

· A minimum of 5+ years of experience working in a large multi-site enterprise infrastructure environment

· A minimum of 5+ years of progressive experience administering / support mobility solutions

· 3+ years of relevant, hands-on experience supporting Windows / mobility servers

· Excellent written and verbal communications

· Experience providing comprehensive documentation of system builds and application installations

· Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work

· Understanding of networking and common datacenter infrastructure

· Understanding of working principles, and experience supporting Active Directory, Group Policy, Microsoft DNS, IIS, Virtualization (Hyper-V or VMware)

· Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM

· Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation

· Ability to adapt to a fast paced and ever evolving business and technology landscape

· Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals

· Excellent troubleshooting skills with a scientific approach to problem investigation and resolution

All your information will be kept confidential according to EEO guidelines.

Look for: Cynthia

Phone: 346 231 7545

Email: c.nicholas@computerfutures. com