Senior Product Associate - Payments Data and Insights
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in the JPMorgan Payments team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Defines data strategy for the JPMorgan Payments business
- Identifies opportunities to invest in new data and analytics capabilities, either through internal development or through external partners
- Owns the relationship with stakeholders of JPMorgan data platforms and products
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Proven ability to manage relationships with senior stakeholders/clients
- Experience creating and executing on complex business strategies in the product and technology spaces
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience working hands-on in the data and analytics space using advanced analytics tools (e.g., SQL, Python, etc.)
- Formal education in a technical field, e.g., engineering, computer science, mathematics, finance, etc.
- Advanced knowledge of data platforms and infrastructure, particular cloud infrastructure