Senior Product Manager (m/f/x) Operations
Your Mission
Translate complex operations into scalable tech: Build a deep understanding of our online workflows and compound realities to engineer robust product requirements that handle edge cases and peak volume constraints.
Build predictive, high-trust inflow systems: Move beyond manual firefighting by architecting systems that anticipate compound bottlenecks, surface logistics risks early, and dynamically adapt to capacity constraints.
Protect the end-customer experience: Connect deeply operational root causes directly to subscriber impact, ensuring that software trade-offs always prioritize and protect the moment of truth at the customer's doorstep.
Define the operations product vision: Shape and drive the strategic roadmap for how FINN's fulfillment layer runs at scale, establishing clear OKRs that directly move the needle on company growth and unit economics.
Bridge the gap between Tech and Field Operations: Collaborate closely with a cross-functional team of engineering, design, and data to ensure software products seamlessly land and succeed with operators in the field.
Maximize data self-service and throughput: Formulate performance hypotheses, pull and analyze your own process data using platforms like Looker, and use metrics to consistently pressure-test operational efficiency.
Your Profile
WHY FINN
Shared Success (VSOP Equity Program): We win together. Through our Virtual Stock Option Program, you benefit directly from the long-term growth and success of FINN.
Fuel your Growth (1.500€ Development Budget): Standing still is not an option. With an annual development budget of 1.500€ for further training and seminars, you decide how you want to grow personally and professionally.
Family First (Childcare Subsidy & Flexibility): We support you and your family. Benefit from a monthly childcare subsidy, exclusive access to daycare spots in Munich, and maximum flexibility to balance work and family life stress-free.
Company Pension Scheme (bAV): We think about your future. FINN subsidizes your company pension plan with a strong employer contribution of 66%.
Experience our Product (25% Car Subscription Discount): Become a FINN driver yourself! You will receive a generous employee discount of 25% on your car subscription or can alternatively take advantage of our attractive bike leasing scheme.
Health & Mindset (Sports & Wellbeing): Your energy is our drive. Benefit from a subsidized EGYM Wellpass membership for fitness and sports, as well as professional mental health support.
Munich Office Life: Barista-style coffee, matcha, and the legendary fruit basket await you at our modern headquarters in Munich. On top of that, there is a daily allowance for your lunch (lunch subsidy).
About Us
At FINN, we are building the future of mobility by making car subscriptions more seamless and sustainable than ever before. As Germany's leading platform and fastest-growing startup, we offer you the opportunity to take true ownership and scale a business that is changing how people move. You’ll be joining a high-performing team of 350+ colleagues from 50+ nations and we’re just getting started!
More information: www.finn.com
Equal Opportunities for Everyone
FINN is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees. We are open to all groups of people without regard to age, color, national origin, race, religion, gender, sex, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristics.
Ready for the future of mobility? Apply now!
Come on board and become part of our Hyper-Growth Story!
Your first point of contact is Annika - we keep things moving fast and guide you every step of the way. Everything you need to know about our hiring process and company culture is in our Careers @FINN.