Senior Program Manager (Hybrid or Remote - Raleigh, NC)

Who we are

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Senior Program Manager to join our IT team based in our Canton, MA; Boston, MA; Farmington, CT offices or located remotely in Raleigh, NC. As a member of the Information Technology team, the Senior Program Manager is a senior level individual contributor responsible for the overall planning, coordination and execution of multiple large scale, complex technology initiatives, often requiring the engagement of resources from multiple functional areas. As the point of contact for the business sponsor and project team, the Senior Program Manager is responsible for strategic project planning, scope management, scheduling and budgeting. The Senior Program Manager will ensure that team members and stakeholders have a clear understanding of project objectives and will assist in the identification of tasks, manage progress to plan, escalate issues as necessary and communicate on a regular basis with stakeholders. Some of the Senior Program Manager responsibilities include but are not limited to:

• Understand and articulate the business need and project objectives, ensuring team members have a clear view of the desired outcome.
• Develop detailed project plans, including project tasks, resource requirements, budget, timelines, milestones and success criteria.
• Identify and manage project dependencies and resource constraints.
• Monitor and report on key project milestones.
• Manage changes in project scope, escalating issues as necessary.
• Track and report on key project milestones. Make recommendations for necessary adjustments to project plans and/ or assigned resources to meet project objectives.
• Identify, monitor and communicate project related issues and risks. Where necessary, recommend mitigation strategies or other solutions to business sponsor or IT management.
• Provide direction, support and leadership to project teams, which may involve members of multiple functional departments, vendors and contractors.
• Work with project teams and end users to coordinate systems testing, training and support.

The expertise you bring

• Bachelor’s degree in Business, Computer Science, Information Systems or other related fields, or equivalent work experience required.
• 7-10 years of IT project management or related business work experience, with at least 3-5 years managing large scale, complex projects.
• Experience with meeting facilitation and conflict resolution.
• Demonstrated management, leadership and teambuilding skills.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $126,000 - $168,000 based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $147,000 - $172,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.

Why choose Intact

We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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