Senior Property Manager West London

Main purpose of role: To run a portfolio of properties in-line with the Dexters Way. Working closely with the Property Management Team Manager to achieve our business plan whilst providing a service that feels like it's part of the local office, treats every customer as if they were our only and retains our landlords for life!

Salary: Subject to portfolio experience
Hours: Monday-Friday 8.30am-5.30pm
Location: West London

Key Responsibilities

• As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

• In addition to Property Manager responsibilities:

- Carrying out the role of a Property Manager to the highest standard, leading by example, demonstrating a ‘Nothing is too much trouble’ attitude.

• Able to offer second opinion based on experience.

• Be responsible for coaching new members of the team.

• Actively coach team members through their learning plans and guide them through their apprenticeship.

• Assist Team Manager to identify potential new contractors.

• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team.

• Remain up to date with relevant legislation.

• Provides support for Team Manager by:

- Motivating the team to achieve our business plan.

- Ensure the team follow best practice at all times.

Requirements & Skills

• Strong negotiator with excellent communication skills.

• Previous property management experience essential.

• Able to deliver excellent customer service experience.

• Strong attention to detail.

• Persistent and tenacious.

• Team player.

• Natural ability to trouble shoot with a keen desire to succeed.

• Ability to cope well under pressure.