Senior Specialist, Applications Development
Keys Results (KPI’s) | Result Measurement (Metric) |
Delivery of timely and cost effective IT solution that meets business requirements
| Variance of schedule (planned versus actual) within 5% |
| Meet or exceed stated business objectives in terms of system requirements, module timeline and scope of work | Variance of schedule (planned versus actual) within 5% |
Manage Service Level Agreement (SLA) and Application Maintenance Service (AMS) of outsourced vendors | All reported incidents are closed and all assigned enhancements are completed as specified in the SLA |
Manage and control project budget | Variance of schedule (planned versus actual) within 5% |
KEY ACCOUNTABILITIES/JOB DUTIES | % OF TIME |
| Work with business management to align with business direction and address all escalations | 20% |
| 30% |
| 50% |
Required Education | Degree in Computer Science or related disciplines or equivalent work experience
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Experiences |
Must Have
Good to Have
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Skill Sets |
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Language Skills |
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