Senior Upgrades Product Specialist

Job Summary

In your job as Senior Product Specialist, you will work closely together with a wide range of people, like front end sales forces, customers, development engineers, product managers and marketing people.

The role of a Product Specialist requires that you focus on the current and future portfolio. This will cover maintaining what we have developed, and to pick up ideas and leads across the internal organization and from the market to expand and improve solutions and concepts for future upgrades.

You will be the driver for all cheese upgrade portfolio initiatives globally, providing technical and commercial support to the Services colleagues in the market organizations.

You will work closely together with our Upgrades product manager and the Upgrades Sales Support Specialists.

This position can be based in Heerenveen, NL, or Olsztyn, PL.

What you will do

• Deploy and promote the cheese upgrades portfolio in cooperation with the Upgrades product manager.
• Organize and participate in customer visits, seminars and workshops globally.
• Lead pro-active portfolio promotion initiatives
• Maintain and optimize the current upgrades portfolio.
• Create and maintain promotion material for the portfolio together with the product manager
• Support the Upgrades product manager in the development and implementation of the overall strategic plan for the cheese upgrades portfolio
• Support development projects focused on upgrades in collaboration with the Upgrade product manager
• Train Services sales teams in the market organizations on cheese upgrades portfolio
• Supporting upgrades sales specialists with sales support activities when required

We believe you have

• Bachelor’s degree within machine engineering, electrical engineering, global business engineering or similar.
• 5+ years of experience with processing equipment – preferably within cheese machinery.
• 3+ years sales and/or marketing experience in technology industry
• Outstanding customer relationship management skills
• Self-motivated individual with a strong customer focus and a desire to win
• Positive and flexible approach, which makes you capable of coming across as service minded
• Good communication skills and stakeholder management
• Ability to work under pressures of time and economy to prioritize work and maximize the business result
• Fluent English level on a business level is required, Dutch is a plus.
• Technically curious with a mindset to constantly look at even the slightest opportunities for improvements on our existing portfolio.
• Services mindset to see the opportunities that support our business growth ambitions
• Willingness to travel as required (typically around 20%)