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Tao Group Hospitality

Server - Peak New York

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Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage

  • 401(k) Retirement Program with Employer Match

  • Life and Disability Insurance Plans

  • Ancillary Insurance Plans

  • Employee Assistance Program

  • Fertility & Family Forming Support and Resources

  • Pet Insurance

  • Employee Discounts

  • TAO Savings Marketplace

  • Time off and much more

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Anticipate and accommodate the needs of the guests

  • Maintain general cleanliness of assigned stations and the entire venue

  • Provides professional and exceptional service

  • Presents menus, answers question and make suggestions for all food and beverage items

  • Informs guests of all food and beverage specials, with prices

  • Required to solicit any allergy or dietary restrictions from each guest

  • Accurately enter all orders into the POS system and follows proper cash/payment card procedures

  • Ensures the delivery of all food and beverage to the guests

  • Follow supervisor’s instructions, communicate with and support co-workers while being a team player

  • Possesses in-depth knowledge of all food and beverage menus and the company

  • Serves all beverages in accordance with all state regulations and alcohol awareness training standards

  • Complies with Department of Health and company sanitation standards

  • Works as part of a team and provides help and support to all fellow team members

  • Accurately completes all end-of-shift financial procedures

  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs

  • Properly sets-up floor and other opening/closing procedures as directed by management, including:

    • Ensures all tables, chairs and banquettes are clean and free of debris

    • Sets tables with proper settings

    • Wipes down chairs, tables, and banquettes

    • Stocks side-stations with prescribed supplies

    • Completes opening duties as assigned or directed

    • Completes closing duties as assigned or directed

    • Reports all breakage, and damage of equipment or furniture immediately to management

  • Attends and participates in daily pre-service meetings

  • Attends and participates in any training sessions or departmental meetings

  • Learn by listening, observing other team members, and sharing knowledge while leading by example

  • Portrays a positive and professional attitude

  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

  • Works as part of a team and provides help and support to all fellow team members

  • Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue dining room Server training

EDUCATION/WORKING KNOWLEDGE:

  • Minimum 2 years server experience or equivalent related Tao Group Hospitality experience required

  • Minimum 2 years of food and beverage experience required

  • Experience in Fine Dining preferred

  • Experience in a high-volume restaurant/nightclub/lounge

  • Comprehensive knowledge of classic cocktails required

  • Basic familiarity with wine varietals and classic regions around the world required

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Ability to write, read, and verbally communicate

  • Must have good positive energy throughout the day

  • Must be able to print legibly for Team Members, management, and guests to read

  • Must be able to stand for extended periods of time

  • Must be able to move quickly

  • Must be able to push and lift up to 75 lbs. with or without assistance

  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Exposure to cleaning materials

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards

  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

  • Ability to maintain confidentiality

  • Ability to handle a fast-paced, busy, and somewhat stressful environment