BLAISE ALEXANDER FAMILY DEALERSHIPS

Service Advisor

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Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania. We currently employ 1,200 professional individuals across 20 dealerships and offer opportunities for career growth. Open the car door to your future with Blaise Alexander Family Dealerships. COME WORK FOR THE GREATEST DEALERSHIP FAMILY IN PENNSYLVANIA!!

Blaise Alexander Family Dealerships are looking for an Automotive Service Advisor to join our growing team!

A Day in the Life of an Automotive Service Advisor (but not limited to):

  • Greet customers and assist them with their service needs and questions

  • Obtain and update necessary vehicle and customer data

  • Perform vehicle walk-around and documentation of customer concerns to set up the technician to properly diagnose the vehicle and repairs

  • Establish a timeline of repair and keep the customer up to date on progress. Communicate with the customer via telephone, email, and/or text message.

  • Disclose additional work needed or recommended services and obtain customer signature for those repairs

  • Advise customer about the value of car maintenance and review future recommended services

  • Build relationship and rapport with the customer to maintain CSI rating

  • Schedule future maintenance appointments

  • Schedule mobile van appointments