Service Crew (Paya Lebar/Beauty World) (Chinese Restaurant)

Responsibilities:

• Greeting and seating guests, presenting menus, and answering questions about meal items.
• Taking accurate food and beverage orders, processing them through a POS (Point of Sale) or cashiering system, and ensuring timely delivery.
• Setting up tables according to standard operating procedures (SOP), clearing used dishes, and resetting tables for new guests.
• Keeping the dining area, workstations, and equipment clean and tidy throughout the shift.
• Assisting with inventory stock-taking, basic food preparation, and handling customer inquiries or complaints.

Requirements:

• Ability to interact politely and professionally under pressure.
• Collaborating with kitchen staff and other crew members to ensure smooth service flow.
• Managing multiple tables and orders simultaneously while maintaining high standards.