Service Manager (Rapid City, SD)

Join the Billion Automotive Team! Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in South Dakota, Iowa, and Minnesota.

Billion Auto is seeking a highly self-motivated, goal-orientated team player to join our team as a Service Manager!

The service manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.

ESSENTIAL FUNCTIONS:

-Forecast goals and objectives for the department and strive to meet them

-Prepares and administers an annual operating budget for service department

-Hires, trains, motivates, counsels, and monitors the performance of all service staff

-Understands and complies with federal, state, and local regulations that affect service operations

-Understands and ensures compliance with manufacturer warranty and policy procedures

-Address customer requests, questions, and concerns in a professional and prompt manner

-Other duties as assigned

QUALIFICATIONS:

-Minimum of 2 years’ related manager experience

-Proven track record of successful leadership experience

-Self-motivated with the ability to set and achieve targeted goals

-Prior experience in automotive dealership

-Strong organizational and communication skills

-Possess valid driver’s license/acceptable driving record