SERVICE SENIOR TECHNICIAN

Job Responsibilities & Tasks Duties include but are not limited to  Conduct service visits to customers, who have service contract with NAPCO, that include batteries, urinal cartridges, air freshener cans, glue boards and UV tubes for flycatchers.  Train the current Customers during the Maintenance CC.  Track competitors’ products availability in our Customers dispensers, dosing units and warehouses.  Prepare samples, arrange the sample room, and maintain the demo box.  Repair all our dispensers, dosing units.  Responsible for cleaning NAPCO dispensers at site.  Responsible for availing the usage guides and the accessories needed for HS project in all customers premises.  Full responsibility for daily report that include CC visits and customer needs.  Prepare the Call cycle report by items by dispenser to the Sales development and his team leader.