Service Technician

Duties and Responsibilities

· Carries out inspections, repairs and servicing as assigned by the Service Manager.

· Provide after sales customer service including customer contact, repair evaluations, safety, replacement parts and documentation.

· Address and troubleshoot client’s problems e.g. breakdowns, onsite or remotely.

· Service and repair onsite independently with minimal supervision.

· Communicate and liaise with clients.

· Travel locally and overseas to clients’ requested sites at short notice on boats or helicopters.

· Prepare service reports and records all information and findings gathered while carrying out the task on/offsite.

· Records time spent with brief description of work carried out on a day to day basis as well on the standard Service Engineer Time Sheet.

· Ensure that all documents are signed and copy kept for invoicing purposes.

· Attend training, medical checks and courses as assigned by Service Manager.

· Ensure compliance to relevant government regulations and company’s quality, safety, health and environmental (QSHE) policies, practices and procedures at all times.

· Perform any other tasks as may be assigned by the supervisor.

Requirements

· Technical/Vocational education and min 2years experience in the marine / offshore industry or min 3 years experience in the marine / offshore industry.

· A team player with the ability to work independently as well as in a team.

· Good communication skills, meticulous, resourceful, able to multi-task.

· Experience with mechanical equipment.