Services Specialist

Job Description Summary

Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Roles and Responsibilities

  • All activities related to the supervision, organization and execution of a service project, including scope, time, contract (if not covered by a dedicated Contract Manager) cost & quality management. Responsibility for project methodologies and standards including scheduling and control, to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.
  • Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
  • Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
  • May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
  • A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
  • Basic understanding of Finance Management.

Required Qualifications

  • 5+ years of relevant experience in the Supply & Services Project Management.
  • Bachelor of Engineering/ Technology Degree is must.
  • Additional Qualification: PMP or any other Project Management certification (not mandatory)

Desired Characteristics

  • Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
  • Strong leadership skills.

Additional Information

Relocation Assistance Provided: Yes