MERCY HOUSE

Shelter Specialist (6124)

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Status: Full-Time, Non-Exempt | Payrate: $20.50/Hour | Schedule: (PM 1) Tuesday-Wednesday, Friday-Saturday: 3:00pm-11:00pm

Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills.

Essential Duties and Responsibilities:

Shelter Support

Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness.

  • Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.

  • Encourage and discuss progress toward housing with shelter guest

  • Assist with shelter setup and maintenance

  • Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.

  • Assist with receiving and verifying orders from vendors, completing tally sheets

  • Post and update signs and service calendars

  • Audio Equipment set up and monitoring

  • Assist in the organization of supplies and facilities needs

  • Conduct neighborhood patrols to minimize potential impact on the surrounding community

Administration
Goal: Assist administrative duties that support program services.

  • Assist with keeping detailed daily summary sheets

  • Assist with record keeping and reporting

Miscellaneous

  • Assist with guest services and program activities if necessary

  • Complete ad hoc projects as appointed by Supervisor