Shipping & Production Coordinator (b)

Job Title: Shipping & Production Coordinator

Department: Installation Operations

Reports To: Installation Operations Manager

Location: Houston, TX (77086)

Employment Type: Full-Time | Onsite | Manufacturing Facility

Hardman Signs is a national leader in architectural signage and environmental graphics. We design, manufacture, and install high-impact signage solutions for commercial, healthcare, hospitality, and mixed-use projects across the country. We pride ourselves on blending strong creative concepts with practical, buildable solutions.

Role Summary

We are seeking a detail-oriented and proactive Shipping & Production Coordinator to serve as the critical link between Production, Shipping, Inventory, and Installation teams. This role ensures that finished signage moves smoothly from the production floor through shipping and staging for field installation. The ideal candidate is highly organized, safety-minded, and committed to accuracy and on-time delivery. You will play a key role in maintaining operational flow while living Hardman Signs’ Core Values every day.

Key Responsibilities

• Coordinate daily workflow between Production and Shipping to ensure finished signs, hardware, and materials are accurately staged, labeled, and ready for shipment or field installation on schedule.
• Review work orders and production schedules to verify completion status, confirm all required components are included, and communicate any delays or issues to the appropriate teams immediately.
• Manage the accurate staging and loading of finished signage for shipping, ensuring proper documentation, labeling, and secure packaging that meets quality and safety standards.
• Serve as the primary point of contact between Production, Shipping, Inventory, Sales, and Installation Operations to maintain clear communication and seamless handoffs across departments.
• Track and report on key metrics including on-time shipping performance, order accuracy, and production-to-shipping cycle times; prepare concise updates for leadership.
• Champion safety and quality standards on the production and shipping floor — verify proper PPE use, safe material handling practices, and help maintain a zero-incident environment.
• Maintain accurate records in company systems for work orders, shipping documentation, and billing folder preparation; ensure all project files are complete and audit-ready.
• Coordinate with Inventory to confirm material availability and resolve discrepancies that could impact production or shipping timelines.
• Support continuous improvement by identifying bottlenecks in the production-to-shipping process and recommending practical solutions that improve speed and accuracy.
• Assist leadership with special projects, data analysis, and process improvements that strengthen overall operational performance across Production and Shipping.