Shuttle Driver / Operations Attendant
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
At the DoubleTree By Hilton Hotel Manchester Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree By Hilton Hotel Manchester Downtown with Pyramid Hotel Group can mean for you!What you will have an opportunity to do:
Full Time and Part Time positions available with both first and second shifts available.
We are looking for a highly motivated individuals to join our Guest Services team as Van Driver / Operations Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. And to assist in restocking our Made Market and working with Housekeeping.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include but are not limited to:
Safely operate the hotel shuttle while providing professional and courteous transportation service to guests.
• Primary route: Manchester Airport
• Secondary routes: Local restaurants, businesses, and attractions Follow all traffic laws, airport regulations, and company driving policies. Assist guests with luggage handling, storage, and transportation during arrival and departure. Provide guests with directions, hotel information, local recommendations, and assistance as needed. Receive, organize, deliver, and assist with charging guest packages in accordance with hotel procedures. Assist with dry-cleaning coordination and other guest service requests. Perform daily inspections of hotel vehicles, reporting maintenance concerns and ensuring vehicles remain clean and presentable. Assist guests entering and exiting shuttle vehicles, including loading and unloading luggage. Answer incoming calls and assist with guest inquiries when needed. Maintain and restock the Made Market, including:
• Stocking beverages, snacks, and supplies
• Maintaining fresh lobby coffee throughout the day
• Monitoring cleanliness and organization of the area
• Recording Made Market purchases when Guest Service Agents are occupied Assist with restocking beverages and supplies in the Hilton Honors Lounge. Support Housekeeping operations by:
• Restocking housekeeping carts
• Delivering linen and supplies to guest floors
• Assisting with organization of housekeeping storage areas
• Stripping guest rooms when operationally necessary
• Assisting room attendants and housekeeping leadership as needed Support Laundry operations by working all positions within the Laundry department as operational needs require, including:
• Loading and unloading washers and dryers
• Sorting, folding, organizing, and transporting linen
• Operating laundry equipment safely and efficiently
• Assisting with linen distribution throughout the hotel
• Maintaining cleanliness and organization of laundry areas Maintain cleanliness and presentation of public areas, including:
• Sweeping entrances and removing cigarette butts and debris
• Dusting lobby surfaces, walls, elevator landings, and public areas
• Removing trash and maintaining clean entryways
• Keeping lobby and front entrance guest-ready at all times Assist with light security awareness and support as requested by management or security personnel. Remain productive and engaged during downtime by assisting Rooms Division operations wherever needed. Demonstrate teamwork, professionalism, and cooperation with guests, coworkers, and management. Follow all hotel safety procedures, cleanliness standards, and operational policies. Perform other duties as assigned by management.
What are we looking for?
Qualifications:
- Must have a valid driver's license
- Must have a good driving record
- Previous hotel / driving experience preferred
Compensation:
$17.50-
$17.50Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.