Site Activation Coordinator

Job overview

This role is responsible for managing importation and customs clearance processes for clinical trial materials, ensuring timely and compliant delivery in line with local regulatory requirements.

The position leads import-related activities during study start-up, supports ongoing compliance during the maintenance phase, and coordinates closely with cross-functional teams to ensure seamless study execution.

Key Responsibilities

• Manage importation processes for clinical trial materials, including import permit applications and renewals, throughout the entire study lifecycle (from start-up through study maintenance) in compliance with local regulations

• Manage customs clearance activities specifically for shipments required for site activation (e.g., initial delivery of lab kits, equipment, and clinical trial supplies)

• Prepare and maintain import-related documentation, including import permits and shipping documents

• Track import permit status, shipment status, and customs declarations using internal trackers

• Coordinate with vendors, couriers, and internal stakeholders to resolve customs-related issues and ensure timely delivery

• Oversee receipt of clinical trial materials delivered to office or sites

• Lead import-related activities during the initial study start-up phase, including import permit application and coordination

• Facilitate structured handover of importation and local procurement activities to the CTA team, ensuring continuity of operations

• Manage ongoing import permit renewal activities during the study maintenance phase to ensure continued regulatory compliance

Qualifications

• Bachelor's Degree International Trade, Life science or related field

• Import permits (e.g., MFDS medical device confirmation, KMDIA process and KPTA), customs clearance experience including electronic device is preferred

• Strong ability and willingness to quickly learn and adapt to assigned responsibilities

• Effective communication skills in English with study teams

• Prior experience as a Clinical Trial Assistant (CTA) is preferred

• Candidates available for immediate start are highly preferred

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.