Site Manager

Site (Operation) Manager

About Northwest Hardwoods

NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 40 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.

Here are some differentiators for Northwest Hardwoods:

• The largest manufacturer of North American hardwood lumber with highly recognizable NWH and ITL brands and approximately 80% of the production capacity in the Western U.S.
• A unique “one-stop-shop” for hardwood with 14 North American hardwood species, over 25 exotic hardwood species and a broad variety of imported hardwood plywood and pallet products.
• Best-in-class sales and service team supported by distribution facilities, service centers and warehouses strategically located around the world to serve a global customer base.
• Unparalleled access to global markets, particularly in key Asia markets, with sales offices in China, Japan, Korea and the Philippines.
• Serves a diverse set of end markets including the repair and remodel, residential construction, consumer discretionary, industrial and export markets.
• Technologically superior mills with a total sawmill capacity of over 500 million board feet (“MMbf”) and kiln capacity of over 360 MMbf.

POSITION SUMMARY

The Site Manager is responsible for the overall operational performance of the facility, including safety, quality, delivery, cost, and people (SQDCP). This role leads day-to-day site execution, drives alignment to S&OP objectives, and builds a disciplined, high-performance culture through strong shop floor management and leadership presence.

The Site Manager is accountable for operational execution, team development, continuous improvement, and financial performance of the site.

DUTIES & RESPONSIBILITIES

Site Leadership & Operations

• Lead site operations with accountability for safety, quality, delivery, cost, and people (SQDCP).
• Execute daily, weekly, and monthly production plans aligned with S&OP objectives.
• Drive operational performance in uptime, throughput, cost per unit, grade recovery, and waste reduction.
• Maintain a disciplined shop floor management system, including Level 1 accountability meetings, KPI boards, and escalation processes.
• Implement leader standard work with consistent Gemba presence and follow-through to action plans.
• Ensure operational processes are executed safely, efficiently, and consistently.

Safety, Quality & Culture

• Reinforce a safety-first culture and ensure compliance with all regulatory and company safety requirements.
• Support execution of safety improvement processes, including HIRAs, RCAs, and corrective actions.
• Promote a quality-focused culture that meets customer expectations and operational standards.
• Drive accountability, communication, and engagement across all levels of the site.

Operational Excellence & Continuous Improvement

• Lead continuous improvement initiatives focused on productivity, reliability, yield, and cost reduction.
• Utilize KPIs and Gemba leadership to identify and eliminate operational losses.
• Standardize and sustain best practices across site operations.
• Challenge existing processes and drive practical operational improvements.

Financial & Performance Management

• Own site cost-per-unit performance and operational metrics.
• Analyze operational data to identify trends, gaps, and improvement opportunities.
• Support capital planning and execution of site improvement initiatives.
• Ensure accurate and timely operational reporting.

Leadership & Talent Development

• Build and develop high-performing teams through coaching, accountability, and performance management.
• Establish clear expectations and reinforce operational discipline throughout the site.
• Conduct meaningful performance discussions and support employee development.
• Promote the NWH values and foster a culture of continuous growth and teamwork.

QUALIFICATIONS

Required

• Bachelor’s degree or equivalent manufacturing leadership experience.
• 5+ years of manufacturing leadership experience.
• Strong operational and financial acumen.
• Ability to lead in a fast-paced manufacturing environment.

Preferred

• Wood products or industrial manufacturing experience.
• Lean / Continuous Improvement experience.
• Experience with shop floor management systems and KPI-driven operations.
• Strong leadership presence and communication skills.

Northwest Hardwoods, Inc. provides a competitive benefit package that includes comprehensive medical and dental coverage, short- and long-term disability benefits, life insurance, paid vacation, 8 paid holidays, 401(K) Retirement Plan with matching company contribution, and profit-sharing program.

Candidates who meet these qualifications will be considered further.

To apply please submit your resume and letter of interest to: humanresources@northwesthardwoods.com

Northwest Hardwoods, Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.