Site Reliability / DevOps Engineer

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Site Reliability / DevOps Engineer

Location: Raleigh, North Carolina, US

Type: Full-time

Department: BFSI

Job Summary

eClerx is seeking a motivated SRE/DevOps Engineer with strong observability experience to join our growing Platform Engineering team. This team is responsible for managing cloud infrastructure, advancing DevOps practices, improving platform reliability, and supporting highly available enterprise applications.

The ideal candidate will have a deep understanding of cloud-native architectures, distributed systems, CI/CD automation, observability frameworks, and site reliability engineering principles. This individual will play a key role in improving platform resilience, operational efficiency, and system performance across a modern cloud-based technology ecosystem.

Responsibilities

Design, implement, and enhance system observability and monitoring solutions.
Monitor system performance, create incident response plans, and implement observability practices to gain deeper insights into system behavior.
Define, implement, and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
Improve platform reliability, scalability, and resiliency.
Conduct post-incident reviews and implement corrective actions to prevent recurring issues.
Partner with engineering teams to implement observability tooling and leverage telemetry data to troubleshoot and resolve incidents.
Utilize observability and event management capabilities to improve key operational metrics, including Mean Time to Detect (MTTD) and Mean Time to Restore (MTTR).
Continuously optimize infrastructure, architecture, automation, CI/CD processes, and operational workflows.
Collaborate closely with software engineers to ensure applications are designed and deployed following DevOps and reliability best practices.
Participate in a rotating on-call schedule, including support for production releases and critical incidents outside normal business hours when required.

Eligibility Requirements

5+ years of experience as a Site Reliability Engineer, DevOps Engineer, or similar role.
5+ years of work experience with Public Cloud (Azure (preferred)or AWS)
3+ years of hands-on experience with observability platforms such as Datadog, Elasticsearch, Grafana, or similar solutions.
5+ years of experience with scripting languages like Python, Bash, Powershell, etc.
3+ years of experience with containerization and orchestration technologies, including Docker and Kubernetes.
2+ years of experience developing and managing CI/CD pipelines using tools such as Azure DevOps, GitLab CI/CD, GitHub Actions, Jenkins, or similar.
2+ years of experience with Infrastructure-as-Code (IaC) tools such as Terraform, Azure Bicep, AWS CloudFormation, or equivalent technologies.
1+ years of experience using site reliability and resilience testing tools such as Gremlin, Chaos Mesh, or similar platforms.
Proven experience leveraging observability best practices, end-user monitoring, application performance monitoring, and infrastructure monitoring solutions.
Experience with event streaming and messaging platforms such as Kafka or Azure Event Hubs.
Strong understanding of Linux operating systems and administration.
Preferred Qualifications
- Kubernetes certification
- Cloud platform certifications (Azure, AWS, or GCP).
- Experience working in Azure environments and/or Azure DevOps.
- Experience implementing and managing Datadog or other modern observability platforms.
- Experience supporting enterprise-scale applications within financial services, capital markets, fintech, or other highly regulated industries.

In the US, the target base salary for this role is $120,000-$137,500. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors

How to Apply

Click "Apply Now" to submit your resume through our career site
Be sure to include any relevant experience that aligns with the role.
Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com

You can also find us on:

https://www.linkedin.com/company/eclerx/

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

Full Stack Software Engineer

Location: Raleigh, NC

Type: Full-time

Department: BFSI2

Job Summary

eClerx is seeking a motivated Full Stack Software Engineer to join our Application Development team. This team is responsible for designing, building, enhancing, and maintaining enterprise-grade financial technology platforms that provide users with access to critical market, transaction, and operational data through intuitive and scalable applications.

The Full Stack Software Engineer will work closely with technology leaders, product stakeholders, UX designers, and fellow engineers in a dynamic Agile environment. The ideal candidate is passionate about building modern applications, has strong front-end and back-end development expertise, and enjoys solving complex technical challenges in cloud-native environments.

You will play a key role throughout the software development lifecycle, from ideation and design through implementation, deployment, and ongoing support.

Responsibilities

Develop and own front-end and back-end applications for enterprise platforms.
Collaborate with Product, Business, and UX teams to deliver high-impact solutions that address user and client needs.
Write clean, maintainable, and well-documented code.
Build and maintain automated testing across the full software stack.
Optimize applications for performance, scalability, and reliability.
Develop and maintain reusable UI components and design system assets.
Contribute to the technical foundation, engineering standards, and development culture of the team.
Help onboard and mentor new team members.
Participate in production support, infrastructure upgrades, and software releases as required.
Perform additional duties and responsibilities as operational needs evolve.

Eligibility Requirements

Bachelor's degree in Computer Science, Engineering, or a related field.
10+ years of full-stack development experience, including:
- Backend development using Java and Spring Boot.
- Front-end development using React or Angular (TypeScript/JavaScript).
Strong understanding of application architecture, software design principles, and performance optimization.
Experience with modern development and build tools such as Git, Maven/Gradle, and Artifactory.
Experience designing and developing REST APIs and GraphQL services.
Experience working with both SQL and NoSQL databases.
Leverage AI-assisted development tools such as GitHub Copilot and Claude to accelerate code generation, improve code quality, and reduce time-to-delivery across the development lifecycle.
Apply AI tools to support tasks including boilerplate generation, code review, debugging, unit test creation, and documentation, while maintaining accountability for the quality and correctness of all outputs.
Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Claude, ChatGPT) and the ability to critically evaluate and refine AI-generated code.
Demonstrated ability to integrate AI tooling into day-to-day development workflows to enhance productivity without compromising engineering standards
Ability to collaborate effectively across cross-functional teams in a fast-paced environment.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent communication skills and a willingness to learn new technologies and business domains.

Preferred Qualifications

Experience with Docker, Kubernetes, and CI/CD pipelines.
Knowledge of end-to-end testing frameworks such as Cypress, Selenium, or Cucumber.
Experience working with third-party libraries and frameworks (e.g., AG Grid, D3).
Familiarity with design systems, accessibility standards, animations, and modern UI practices.
Experience developing and deploying applications in public cloud environments.
Exposure to syndicated loans, leveraged finance, capital markets, or related financial products.
Experience building enterprise software solutions within the financial services industry.

How to Apply

Click "Apply Now" to submit your resume through our career site
Be sure to include any relevant experience that aligns with the role.
Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

For more information, visit www.eclerx.com

You can also find us on:

https://www.linkedin.com/company/eclerx/

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx